Overview
Become a Retail Sales Assistant at The Works. This is more than a job — it is a mission to inspire reading, learning, creativity and play. You’ll be the heartbeat of our retail store, greeting customers with a warm smile and helping them leave excited to unlock their imaginations.
Some colleagues are BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products. That’s encouraged and celebrated.
Responsibilities
* Greet and assist customers, providing engaging recommendations to satisfy their creative needs and encourage repeat store visits.
* Support store management by opening, closing, and running the store when needed (holidays, days off, sickness, etc.).
* Help with stock, merchandising, pricing, and deliveries as part of daily store operations.
* Champion The Works culture and product offerings to inspire customers to read, learn, create and play.
* If designated as a keyholder, perform keyholding duties and receive related pay enhancements when on keyholder duties.
Key Details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Sales and Business Development
* Industries: Retail
Skills / Behaviours
* Genuine and authentic: positivity, creativity, and passion for our brand shine through; ability to suggest helpful recommendations.
* Resilient: capable of thriving in a fast-paced retail environment, handling busy days and tasks with multitasking efficiency.
* Stock management: able to tackle sorting, pricing and merchandising with a proactive mindset.
Our Culture and Benefits
* 25% colleague discount, plus exclusive Double Discount days
* MyWorks: access exclusive online discounts
* Family-friendly leave with enhanced maternity, paternity and adoption pay
* Holiday entitlement: 28 days including bank holidays (33 days for Deputy and Store Managers)
* Can-Do Academy: access to training and development
* Wagestream: early access to up to 50% of wages as you earn them
* Share Scheme
* 24/7 support via Retail Trust Employee Assistance Programme
* Healthcare Cash Plan to help with everyday healthcare costs
* Long service awards, pension, life assurance, Cycle to Work, and charity giving
Our purpose: To inspire reading, learning, creativity and play — making lives more fulfilled. We are Crafty, Caring, Can-do. We listen. We care. We are committed to diversity, inclusion, and reasonable adjustments in the interview process. If you need adjustments, let us know in your application.
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