£24,206 FTE per annum (£12,757.22 per annum, pro rata)
ID: 1523 Activity Coordinator
Service: Wiltshire Community Support and Outreach Service (Mill Race)
*Salary:
- Grade 2 Point 15: £24,206 FTE per annum (£12,757.22 per annum, pro rata)
Primary Location: Marden House, Calne, Wiltshire SN11 0JJ
Secondary Location: Some work out in the community e.g. in libraries, public swimming baths, leisure centres and other venues will be required.
Hours: Part-time (19.5 hours per week) Monday, Tuesday and Thursday 09:30 -16:30
Contract: Permanent, Part-time (52 weeks per year)
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for you to be part of an innovative service for adults with learning disabilities, who may also have mental health needs or autism. You will be part of a small team providing activities for customers to develop life skills and meet individual outcomes.
Main Responsibilities:
• To work in conjunction with the team to contribute and plan daily activities to a high quality standard and in-line with the service monthly calendar.
• To take the lead in activities, engage with and support customers with their learning needs on an individual basis when required.
• To be responsible for overseeing and keeping updated customer records, including safeguarding files and risk assessments.
• Engaging with the customers each day ensuring that they obtaining the correct level of support to meet their individual needs and in accordance with their individual plans.
• Take responsibility for key customers as a Key Worker for assigned individuals.
Main Requirements (for full details, check the job description and person specification):
• To pro-actively research, organise, facilitate and implement a range of individual, paired and group activities, within and outside of the Centre, which promote each customer’s independence and choice. With appropriate support, make recommendations or decisions for customers within established policy and procedures; for example, to ensure full coverage of the ‘I am’ statements
• To liaise with other agencies, when required, dealing with a range of complex enquiries in the absence of the Service Manager and/or Senior Support Officer, as and when agreed. This may include representing the organisation externally at times, when directed.
• To participate in staff meetings, supervision, yearly appraisal system and identified training required for the role, including eLearning, safeguarding and GDPR, demonstrating personal responsibility for your own, continuous professional
• To be alert and aware of issues or incidents concerning customers and report these to the Service Manager, or Senior Support Officer in her absence. To record all concerns and update the relevant customer Safeguarding records
• Appointments are subject to Family Action’s pre-employment checks, including receiving a satisfactory disclosure from the Disclosure and Barring Service – ADULTS ENHANCED DBS LEVEL
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vaccines
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date: Wednesday 20th August 2025 13:59
• To learn more about Family Action: Careers
• To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey
Interviews are scheduled to take place on 29/08/2025, in person at the service
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: mandy.donovan@family-action.org.uk
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale, or there are any other exceptional reasons.
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