Assistant Store Manager (Full-Time)
We’re looking for an organised, proactive, and results‑driven Assistant Store Manager who can lead from the shop floor and on retail operations, and inspire a high‑performing team to exceed their targets and provide a world‑class service.
Key Responsibilities
* Drive store performance by analysing sales, KPIs and customer feedback, using insights to make commercial decisions
* Support the Store Manager in planning and executing business strategies that deliver on sales targets
* Champion visual merchandising and product displays to reflect brand guidelines and maximise commercial impact
* Build, lead, and nurture a diverse, inclusive and engaged team to unlock their full potential and support their development
* Deliver clear communication, impactful feedback, and regular development conversations
* Act as a trusted leader and role model, embedding Pandora values of Dream, Dare, Care, and Deliver across your team
* Bring deep product knowledge, passion for storytelling and commitment to brand values to the shop floor
* Inspire your team to create unique, personalised and meaningful moments for customers by role‑modeling Pandora’s selling ceremony
* Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care
* Support daily operational tasks including rotas, stock control, till operations, and managing security, health, safety and compliance
* Plan staffing levels in line with commercial needs and seasonal trends
* Ensure high shop floor standards, smooth stock management and overall operational excellence
Candidate Profile
* Proven experience driving sales and profitability in store
* Passion for driving a culture of exemplary customer service and ability to coach a high‑performing team
* Strong communication and organisational skills with the ability to multitask, prioritise and adapt to changing business needs
* Positive, can‑do attitude with a contagious enthusiasm for Pandora product and core values
* Growth mindset and willingness to embrace change and seek continuous improvement
* Well‑presented appearance with a taste for desirable products and a passion for retail
Benefits
* Highly competitive salary (£27,000‑£31,500 per year)
* Monthly bonus up to 20% for achieving stretch sales targets
* Generous jewellery uniform allowance, employee discount and ‘wear box’ access
* Exclusive retail, hospitality and entertainment discounts via the online benefits platform
* Support for you and your loved ones through ‘Retail Trust’ on health, wellbeing, financial advice, legal aid and more
* Parties, incentives and gifts throughout the year
* Clear career progression and training opportunities
Please click apply to submit your application.
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates, ensuring a fair and equal opportunity to demonstrate competencies and skills by removing biases and discrimination.
If you require reasonable adjustments during the interview process, please let us know as soon as possible.
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