Salesforce DevOps Engineer
Salary: £55,000 - £60,000 per annum
Job Type: Full-Time, 37.5 hours, permanent
Location: IB (International Baccalaureate) Global Centre, Cardiff or The Hague
Hybrid working opportunity, [office presence required twice per week]
About the IB
If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate (IB) may have the ideal opportunity for you! The International Baccalaureate provides world-class educational services to over 5,700 schools across 162 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference.
About the Job
Situated within the IT applications team in the Cardiff office, this role will primarily sit within a newly setup DevOps team, supporting a new system to be used by our IB stakeholders. The DevOps team is responsible for development of change requests, small-medium projects and large initiatives on Salesforce. This role requires a deep understanding, and extensive hands on commercial experience of Salesforce software architecture and development techniques. Our business services involve multiple applications on Salesforce platform and architecture.
Key Responsibilities
1. Develop and/or improve technological solutions on Salesforce platform for new or existing applications in line with functional requirements and specifications.
2. Specify, (co)develop and maintain techniques, procedures and guidelines within the own functional area.
3. Keep up with relevant developments, technological and market related, in own field of specialization, develop and maintain own network and exchange knowledge with other professionals.
4. Monitor and evaluate IT service and performance are in line with contract agreements and specifications.
5. Advises management and stakeholders on IT developments, issues and solutions and supports decision making on technical issue.
6. Investigate and analyze technical IT incidents and problems, develop technical solutions and secure knowledge gathered from troubleshooting cases to create the necessary means & methods for the future (‘zero repeat’).
About You
7. Bachelor’s Degree in Computer Science, Engineering or equivalent work experience
8. Extensive hands-on experience building, configuring and maintaining applications on Salesforce
9. Salesforce Certified Platform Developer I is required, and Salesforce Certified Platform Developer II is desired
10. Familiarity with Copado or Azure DevOps
11. Strong understanding of Salesforce platform and specifically regarding Apex Triggers, Aura, Visualforce Pages, Lightning Web Components and Enterprise Architecture
12. Knowledge on Document generator tools like Conga Composer
13. Significant exposure to Agile/Scrum methodologies and CI/CD tools like Flosum or Copado
14. Focuses on delivering value to schedule without compromising quality
15. Excellent communication skills - interpersonal, written and oral
16. Excellent organizational skills and detail-oriented
17. Ability to work both independently, and within a team
18. Ability to work within a fast-paced environment to meet deadlines, multitask and cope with multiple activities
In addition to your salary, we offer an attractive range of benefits including:
19. 10% employer pension contribution (3% employee contribution required)
20. Enhanced family friendly benefits
21. 25 Days annual leave, plus public holidays, with the choice to buy up to 5 days additional annual leave
22. Life assurance 4x annual salary
23. Flexitime
24. Paid volunteering leave
25. Excellent continuous professional development
26. 1.5 % Flexible benefits allowance
27. Health and wellness schemes
28. Cycle to Work scheme
29. Discounts on a range of products, including days out
30. Cash back opportunities available from a wide range of retailers
31. Employee Assistance Programme
32. Free on-site car parking (booking required)
Applications are being received until 07 December 2025
We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer and we welcome applications from all suitably qualified applicants.