A leading global outsourcing company is seeking a Head of Quality Assurance for its Financial Services division in Liverpool. This high-impact role involves leading the QA strategy, ensuring compliance with FCA regulations, and fostering a culture of quality. Responsibilities include developing quality frameworks, overseeing operational assurance, and mentoring a team across geographical locations. Candidates should have proven leadership experience in Quality Assurance, ideally in an outsourcing environment, and a deep understanding of regulatory frameworks. The role also requires excellent communication skills and the ability to drive measurable improvements. #J-18808-Ljbffr