Job reference
TCC000641
Date posted
11/09/2025
Application closing date
25/09/2025
Location
Lichfield UK
Salary
competitive
Package
great benefits
Contractual hours
40
Basis
Full time
Job category/type
Administration
CHD Home Delivery Trainer
Job description
About The Cotswold Company
Inspired by the natural beauty, architecture and spirit of the Cotswolds, our promise is simple: to create timeless, quality furniture, sofas and homewares - built to last, for every room in the home.
We value our people, our customers and our communities, and pride ourselves on operating, sustainably, and efficiently.
If you're looking for a role that blends logistics, customer service, and coaching, then our Home Delivery Driver Trainer could be perfect for you.
Experience in onboarding new drivers, conducting assessments, delivering training sessions and monitoring performance whilst ensuring compliance will be key parts of this role.
Critical to ensuring our driver population is fully trained, you will offer specific focus on their ability to deliver an exceptional customer experience. Also essential is ensuring full compliance to company policies and procedures and relevant legislation including Health and Safety, Safe Driving and Manual Handling, by the driver population.
The ability to proactively and closely liaise with a wide selection of internal and external stakeholders will be required to identify where existing training / learning opportunities can be improved, or new ones created – in turn enabling drivers to continuously deliver an outstanding customer service experience, whilst also minimising damages and returns.
Please read the attached job description before applying to ensure that you meet the full range of specified criteria for the role.
What else will you receive from us?
* 25 days holiday per year + public holidays (pro-rated for part-time colleagues)
* Company pension
* Death in Service benefit
* Medical Insurance
* Private Healthcare
* Great discounts on our products – 50% personal and 25% for family & friends
* One paid volunteering day per year
* Cycle to work scheme
* Access to Health & Wellbeing guidance and support
* Your birthday day-off
And lots of other great things
Who are we?
Over 25 years ago, we opened our first showroom at Bourton-on-the-Water in the heart of the Cotswolds. This very special patch of rural England taught us the importance of creating timeless, understated furniture and accessories that bring homes to life.
We live by our company values of
* Happiest together
* Always authentic
* Passion for progress
* Inspiring others
* Constantly caring
We pride ourselves on the quality of our products and customer experience, powered by our passionate people. We're growing rapidly and are looking for great people to help us realise our big ambitions. If you are passionate about what you do, want to work for a dynamic and ambitious company, can provide all of the above and more, then we would love to hear from you.
We genuinely care about our teams and continually strive to create an inclusive and diverse workplace where we celebrate our differences, and our people can truly be themselves and feel like they belong. Our team's wellbeing is our priority, and we pledge to live by our value of 'Constantly Caring' by looking after each other, being approachable and attentive to each other's needs and provide a space where everyone feels safe to ask for help and support and receives kindness and understanding in return.
Applicants should already possess the appropriate Right to Work in the UK as The Cotswold Company does not offer sponsorships.
For more company information, follow the link