As the Operations Supervisor you will plan, lead and deliver the daily operations of the Plating and Peening departments, ensuring safe, compliant and efficient surface treatment of aircraft landing gear components.
The role is accountable for maximising operational throughput, achieving production schedules aligned to forward-load demand, and maintaining on‑time delivery. The post holder will also lead training, development, safety, quality and continuous improvement, ensuring full compliance with Part 145 and all applicable environmental, health and safety regulations.
Key Responsibilities:
Operational Leadership & Delivery
1. Lead, plan and organise the Plating & Peening operations to achieve safety, quality, cost and delivery targets
2. Continuously review production schedules to optimise efficiency, capacity and throughput
3. Identify operational risks, constraints and bottlenecks, deploying robust and timely recovery plans
4. Drive effective communication through daily operations meetings, handovers, visual management boards and weekly production reviews
Resource & Performance Management
5. Develop and sustain operational plans that maximise productivity and minimise cost
6. Ensure correct use, calibration and maintenance of all plating and peening equipment and tooling
7. Monitor labour efficiency through analysis of labour hour bookings and ERP data
8. Use operational metrics and performance dashboards to identify trends and improvement opportunities
9. Identify and justify plant and capital investment to support growth, safety, compliance and operational excellence
10. Maintain high standards of housekeeping across all operational areas
People Leadership, Capability & Culture
11. Recruit, onboard, develop and performance‑manage operational teams
12. Maintain accurate skills matrices, training records and succession plans
13. Lead teams positively through change, including process improvement, organisational change and capability development
14. Role‑model AEM values and behaviours, ensuring consistent application of policies and prompt resolution of employee issues
15. Build strong cross‑functional relationships with Engineering, QEHS, Facilities, Stores, Logistics and Customer Support
Safety, Quality, Compliance & Continuous Improvement
16. Champion continuous improvement and lean manufacturing through Kaizens, GEMBA walks and 5S
17. Proactively manage hazards, unsafe behaviours and operational risks
18. Conduct plating‑specific risk assessments and toolbox talks
19. Ensure full compliance with Quality, Environmental, Health & Safety standards and regulatory requirements
20. Support and promote AEM’s Part 145 Safety Management System (SMS) policies and procedures
21. Ensure all non‑conformances are fully investigated, with root causes identified and corrective/preventative actions implemented
Skills, Experience & Qualifications:
Essential
22. Experience in an engineering or aerospace manufacturing environment
23. Proven leadership experience in a production workshop setting
24. Working knowledge of electroplating processes (Chrome, Nickel, Silver, Cadmium)
25. Strong understanding of lean principles and their practical application
26. High level of digital competence, including Microsoft 365, ERP systems, Power BI and approved AI tools
27. Excellent communication, organisational and analytical skills
Desirable
28. Engineering qualification
29. Lean certification
30. Working knowledge of Part 145 (CAA / EASA / FAA) requirements
Personal Attributes:
31. Results‑driven with strong problem‑solving ability
32. Highly organised with exceptional attention to detail
33. Confident communicator at all organisational levels
34. Enthusiastic, motivational leader able to perform under pressure
35. Capable of interpreting detailed compliance manuals, specifications and technical documentation
Working Conditions & Physical Requirements:
36. Combination of office‑based and shop‑floor activities
37. Mandatory use of PPE including safety footwear, glasses, hearing protection and chemical‑resistant PPE
38. Exposure to chemicals, fumes and workshop equipment
39. Manual handling required
40. Good eyesight (with or without correction) for inspection and quality tasks
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
About Us:
41. AMETEK MRO, part of the Aerospace & Defense Division, is a recognised global provider of third‑party Maintenance, Repair and Overhaul (MRO) services across commercial, regional, general aviation, military, helicopter and business jet markets.
42. AEM Limited, acquired by AMETEK in 2007, has over 60 years’ experience as Europe’s leading independent overhaul and repair organisation. Operating from three UK sites, AEM supports over 5,000 aircraft components, specialising in windings, electrical power, hydraulics, landing gear and safety equipment.