Starting salary for this role is £32,061 (pro rata for part‑time colleagues).
This role sits within a well defined pay band, offering clear progression. All new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation.
Support and Inclusion Officer – Domestic Abuse Focus
12 or 24 month Fixed Term.
About The Role
- Support households to remain in their homes or secure longer‑term housing solutions.
- Work creatively and collaboratively to prevent and relieve homelessness.
- Provide trauma‑informed support to individuals and families affected by domestic abuse.
- Deliver support in a variety of settings, including customers’ homes and temporary accommodation.
- Work closely with domestic abuse partner agencies to provide holistic, tailored support packages.
Key Responsibilities
- Manage a caseload and conduct regular home visits to assess housing needs and risks.
- Identify and assess support needs of individuals and families affected by domestic abuse, ensuring a trauma‑informed approach is embedded throughout the support process.
- Make timely and appropriate referrals to specialist domestic abuse services and other relevant partner agencies to ensure clients receive comprehensive and coordinated support.
- Work collaboratively with external agencies to develop and implement tailored support plans that address the specific needs and risks associated with domestic abuse.
- Support clients in temporary accommodation to transition into settled housing, including private rented, supported, and social housing.
- Provide advice and assistance to prevent eviction and sustain tenancies across various housing types.
- Negotiate with landlords, family members, and other stakeholders to prevent homelessness.
- Assist clients in accessing benefits, budgeting, and securing essential items for resettlement.
- Maintain accurate case notes and records in line with safeguarding and data protection policies.
- Attend and contribute to multi‑agency meetings, case conferences, and supervision sessions.
Requirements
- Enhanced DBS check.
- Fluent in English.
- Ability to travel across the BCP area.
- Completion of Level 1 and Level 2 Domestic Abuse training within the first month of employment.
- Completion of Survivor Trust Domestic Abuse training within three months of employment.
- Willingness to undertake further training as required.
- Applicants must have an existing right to work in the UK; this role is not eligible for visa sponsorship.
Applicants to this post will be required to complete the appropriate level of Disclosure and Barring Service Check.
We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.
If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help.
