Project Manager
Sorenson Communications and its subsidiaries, SignVideo and Sign Language Interactions, are committed to connecting people every day by providing communication access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavours, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.
Overview
The Project Manager is part of our Product & PMO team. We have several important and exciting projects on the currently operating and developing which requires a highly competent project manager, with broad operations knowledge and skills and a proven track record to drive change in our organisation.
Job Details
* Job Title: Project Manager
* Hours/Contract: 22.5 hours per week/Part-Time/ 6 month fixed-term with the potential for extension
* Reports to: Head of Product
* Salary: £38,000-£42,000 pro rota
* Location: Glasgow/Hybrid
* Job Start: ASAP
* Application Closing Date: 05/09/2025
Candidates must be eligible to work in the UK. We will not be able to provide visa sponsorship for this position. Due to the volume of applications expected, kindly note that only shortlisted candidates will be contacted.
Responsibilities
* Lead medium-large scale system integration and/or system implementation projects. Tasks including but not limited to:
o Leading regular project coordination meetings with stakeholders.
o Project timeline mapping and maintenance.
o Production of project artefacts.
o Support the gathering of Business Requirements.
o Direct and manage project development work.
o Manage Risks, Assumptions, Issues, Dependencies (RAID).
* Coordinating with QA and supporting the execution of User Acceptance testing (UAT).
* Launch planning & execution.
* Lead smaller scale operational and/or IT projects that improve our systems and/or processes.
Qualifications
Required / Essential
* Minimum 3 years experience in an IT or technology based project management role.
* Proven track record in successful project management and delivery.
* Hands on and proactive approach.
* Strong troubleshooting skills and the ability to creatively resolve issues by drilling down to the root cause.
* A demonstrable continual improvement mindset a desire to continually improve systems & processes.
* Exemplary prioritisation and escalation skills.
* Strong attention to detail.
* High level of competency in tracking of issues and risks.
* High level of proficiency with Microsoft Excel.
Beneficial
* A recognised Project Management qualification (such as PRINCE2 or PMP).
* Working knowledge of project management software tools (such as Jira).
* Ability to communicate in British Sign Language (BSL).
* Knowledge of Video Relay Services (VRS) and Video Remote Interpreting (VRI).
* Experience with the Microsoft Office suite of applications (Word, Excel, Teams, Outlook, OneDrive, Sharepoint).
Working Conditions
* Able to sit/ stand for a long period of time in an office environment.
* Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components.
* Regular and predictable attendance required.
* Positive attitude, team player, good interpersonal communication skills and able to work across company departments.
Benefits
* Vitality Private Health Insurance
* 32 days A/L (Including Bank holiday), increasing to 33 days after 2 years
* Cycle Scheme
* Tech Scheme
* Workplace Pension
* British Sign Language Level 1, 2 & 3
* Personal VRS & VRI Package
* Life Relevancy Plan
* Company Sick Pay
* We Care Service (paid time to volunteer)
Equal Opportunities
We are an equal opportunities employer. We believe that different perspectives and backgrounds are what make a successful company. All qualified applicants will receive equal consideration for employment regardless of any protected characteristics from the Equality Act (2010). We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
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