We are recruiting on behalf of our client for a Qualified Deputy Manager for Adult Care in the Solihull area. This is to deputise for the Registered Care Manager in providing a high quality and effective specialist residential care service.This role requires adherence to ‘The Leadership Qualities Framework for Adult Social Care’ and The National Skills Academy, at Operational Leadership level.
Responsibilities for Deputy Manager
* To provide direct management and leadership to a team of support staff.
* Ensure the service is fully compliant with in all areas of the Care Quality Commissions (CQC) regulations but to ensure the service strives for excellence within all the key areas.
* Contribute as part of a wider management team to maintaining and developing the residential service across Solihull.
* To lead and manage a team of support staff including, carrying out supervisions and appraisals, regular monitoring of staff attendance through the management of attendance policy.
* Support and develop support staff to fulfil their roles by coaching and mentoring.
* Ensure that staff competency and performance assessments are carried out and reviewed accordingly
* To complete rotas to ensure the service is staffed appropriately
Education & Qualifications
* Level 4 Diploma in Adult Care (or equivalent)
* Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
Experience & Knowledge of Deputy Manager
* Proven experience of working in a residential or day care setting with people who have a learning disability and complex needs
* Working knowledge of the Care Quality Commission and their role
* Experience of working within and knowledge of safeguarding procedures.
* Knowledge of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Part 3) (as amended) and Care Quality Commission (Registration) Regulations 2009 (Part 4) (as amended)
* Experience of dealing with difficult and highly sensitive situations
Skills & Abilities
* Ability to lead and manage staff
* Able to mentor/coach staff
* Effective communication skills including the ability to communicate complex (and sensitive) information both verbally and in writing
* Good administration skills
* Ability to promote and maintain good working relationships