Overview
Are you curious about how the cloud works and eager to play a hands‑on role keeping it running? Join our Amazon Web Services (AWS) infrastructure services team as a Data Centre Operations (DCO) Apprentice and help deliver the technology that powers businesses, entertainment, and innovation worldwide.
About Data Centres
A data centre is a specialised facility filled with thousands of computers, servers, and networking equipment that store and process vast amounts of data. These power the services we all rely on – from streaming to online shopping. Our Data Centre Operations (DCO) team designs, installs and maintains this cloud computing infrastructure that keeps Amazon Web Services (AWS) running reliably for millions of customers worldwide.
About AWS
Amazon Web Services (AWS) offers an exciting and dynamic environment that encourages creativity while ensuring our cloud infrastructure remains secure, scalable, and cost‑effective. The AWS infrastructure team supports our global data centres – managing the servers, storage, networking, power, and cooling equipment that keep customers connected to the services they rely on every day.
Key Responsibilities
* Working at the forefront of AI infrastructure, supporting the systems that power Amazon's most advanced technologies
* Supporting the diagnosis and resolution of technical issues across servers, networks, and power systems
* Responding to and prioritising trouble tickets to keep data centre operations running smoothly
* Install and set up server racks, following company procedures and safety standards
* Learning to replace hardware components safely and accurately under guidance from experienced technicians
* Monitoring system performance and contributing to preventative maintenance activities
* Gaining exposure to cyber security principles and system protection best practices
* Collaborating with facilities teams during power and cooling maintenance events
* Participate in small to mid‑scale projects that enhance system reliability and efficiency
Qualifications and Eligibility
* Be 18 years or over before the start date (September 2026)
* Have the right to live and work in England (if you are on a visa, this needs to enable you to legally work and reside in England for the entire duration of the program)
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* Have lived in the UK or in the European Economic Area (EEA) for the last 3 years
* Be a resident of the UK for the entire duration of the program
* Not be registered to study on a UK government funded course ending August 2026 or later
* Have a minimum of 3 GCSEs (or equivalent) at grades 4 or above (A‑C) in any subject
* Have GCSEs in English and (or equivalent qualifications) at grades 3 or above (D or above)
* Problem‑solving and analytical skills
* Attention to detail and commitment to safety
* Effective communication and teamwork
* Adaptable and willing to take on new challenges
* Previous qualifications will be reviewed for funding eligibility and offers are subject to funding approval
* If you have received educational qualifications outside of the UK, you must provide a Statement of Comparability to confirm your eligibility for the scheme. Please obtain one during the application process through UK ENIC (https://www.enic.org.uk/)
Apprenticeship Details
This apprenticeship is a fixed‑term contract of 18 months starting in September 2026. It assumes the candidate has some or little knowledge/experience of the occupation. You must NOT already have a qualification in a similar subject at the same or higher level than this apprenticeship. The programme includes classroom/virtual based training, on‑the‑job training at your Amazon base location, online learning, and mentoring from experienced team members to support your studies and professional development.
Commitment to Inclusion
We value different perspectives and experiences, and we’re dedicated to creating an inclusive environment where everyone can thrive. Our employee‑led affinity groups—including communities for women in tech, LGBTQ+ employees, and under‑represented minorities—foster a culture of inclusion that empowers us to celebrate our differences.
Equal Opportunity Statement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Privacy Notice
Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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