As the Store manager for this global luxury brand, you will be an ambassador of the brand, running the store ensuring maximum profitability and productivity. You will be an inspiring and motivating leader and coach, developing the store team to higher performance. You will identify new business opportunities and implement actions to ensure your store meets sales targets and minimising stock loss, shrinkage and store operating costs.
Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions
Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L
Take accountability alongside Store Support for the health and safety management of the store
Supervise loss asset protection and risk management
Ensure that the team are fully trained and understand the Company systems relating to point of sale and cash handling/stock loss control
With support from Department Managers, ensure effective team operations e.g. rotas, payroll (with HR support)
Develop the sales team to ensure their teams deliver the brands experience to every Client. Support them with consistent coaching, identify their development and training needs, and those of their team and partner with them to tailor individual action plans
Identify, recruit and develop talents and work with HR to secure succession plans
Take part in the recruitment, training, evaluation, motivation and development of the staff
Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions
Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L
Take accountability alongside Boutique Support for the health and safety management of the store
Supervise loss asset protection and risk management
Ensure that the team are fully trained and understand the Company systems relating to point of sale and cash handling/stock loss control
With support from Assistant Boutique Managers ensure effective team operations e.g. rotas, payroll (with HR support)
Management retail experience.
Existing International Clientele network
Excellent communication and relationship building skills
Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity
A passion for the brand and our collections
Fluency in a second language (preferred)