Purpose of Role
:
The Academic Quality Officer will be responsible for undertaking key quality assurance activities on behalf of the University, particularly in relation to Academic Review, Annual Monitoring and Review, support for the Learning and Teaching Academic Operations Committee, Examination Board processes and guidelines. The role-holder will be responsible for the drafting of new, reviewing and revising of existing, policies and procedures. They will take responsibility for providing an integrated, coherent approach across all modes and locations to maintaining and assuring the quality and academic standards of the University’s provision.
Key Duties and Responsibilities:
1. Co-ordinate and manage activities associated with the preparation for, and completion of, Academic Review (HWU’s internal periodic review process) events, across the University (all campuses, online and partnerships).
2. Draft policies and procedures related to quality assurance and manage the associated processes of consultation, publication, implementation and review/revision.
3. Provide advice and guidance for the interpretation and application of quality assurance policies and procedures.
4. Co-ordinate and manage the University’s Annual Monitoring and Review process, whilst taking responsibility for: the analysis of qualitative and quantitative data and presentation of themes for action to University-level committees; collaborating with Schools to ensure effective sub-School AMR processes at discipline and programme levels.
5. Be responsible for working with relevant teams across the University for the review and revision of quality processes to shape a data informed approach to quality for enhancement purposes.
6. Co-ordinate and manage activities for supporting the University’s Examination and Assessment processes, such as: examination and assessment guidelines and procedures; approval of Chairs of Examination Board process; process for Academic Deans’ Representatives at Examination Boards; annual briefing sessions.
7. Act as Clerk to the Learning and Teaching Academic Operations Committee, including producing agenda and papers, and liaising with the Associate Principal (Education and Student Life) to ensure the effective operation of the Committee.
8. Produce, and contribute to, reports for University committees (eg Annual Summary Reports) and external bodies (i.e. Scottish Funding Council, Quality Assurance Agency Scotland).
9. Progress any other tasks associated with the work of the Academic Quality team, as designated by the post’s line manager.
10. Progress any other tasks associated with the work of the wider Registry and Academic Support Directorate, eg assisting at student enrolment and at graduation ceremonies.
11. Undertake any other duties as required by the Global Director of Student Experience & Academic Registrar and/or Head of Academic Quality.
Education, Qualifications & Experience:
These are the criteria on which the short-listing and recruitment selection will be made:
Essential
12. Educated to at least SCQF level 6-7 or similar or equivalent practical experience in the workplace
13. Demonstrable ability to plan and prioritise workload, whilst working independently and as part of a team
14. Demonstrable ability to work under pressure, within a dynamic, changing and pressured environment, whilst maintaining accuracy and quality
15. Demonstrable ability to use own initiative for overcoming challenges
16. Strong analytical skills
17. Well-developed interpersonal skills and demonstrable excellent customer service experience
18. Experience of identifying and implementing improvements and developments
19. Competent in the use of relevant IT packages
Desirable
20. Experience of Higher Education
21. Experience of working within an academic quality environment in a quality assurance-related role
22. Experience of preparations for internal or external periodic review
23. Experience of policy and process development and review
24. Experience of collaborating with multi-location teams
25. Report writing for both internal committees and external quality agencies
26. Experience of clerking/acting as a committee secretary