Job Title: Front of House Manager | Location: York Designer Outlet | Full Time
Please note that this role is based at Wagamama York Designer Outlet (Unit 201-202 St Nicholas Ave, York YO19 4TA).
At Wagamama, we celebrate diversity and individuality, valuing personality over perfection. With over 165 restaurants in the UK and Ireland, we are looking for a Front of House Manager to join us on our journey to nourish from bowl to soul.
The Role
As a Front of House Manager, you will lead with passion, creating a positive environment for guests and team members. You will support and coach your team to excel, drive restaurant performance, and achieve excellent results.
Responsibilities
* Support and develop your team through ongoing coaching and training.
* Manage shift planning and ensure adequate staffing.
* Oversee labour management and understand the financial performance of your restaurant.
* Celebrate successes and recognize individual contributions.
Ideal Candidate
* Passionate about team support, training, and maintaining high standards.
* Experienced in shift planning and team coaching.
* Knowledgeable in labour management and financial performance.
* Enjoys celebrating team achievements and understanding individual needs.
Benefits
* Weekly pay and tips sharing.
* Access up to 30% of earnings before payday with Wagestream.
* £1000 annual bonus opportunity.
* Flexible hours to support personal commitments.
* Free food on shift and 50% off outside of work.
* Industry-leading family-friendly policies, including extended paid leave for expectant or adopting parents.
* Early access to new menus and exclusive Wagamama events.
* Recognition programs and nationwide acknowledgment as a Wagamama legend.
Additional benefits include pension scheme, holiday entitlement, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.
Additional Information
Wagamama is proudly part of the Disability Confident scheme. As this role is based in an airport, successful applicants will need to apply for an airport pass (paid for by Wagwamama), provide 5 years of continuous references, and complete a DBS check. If an airport pass cannot be obtained, alternative vacancies in nearby non-airport locations will be considered.
*Tips are paid directly to the team and vary by restaurant. Tips are discretionary and not considered wages.
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