About Our Client
My client, who are based North of Oxford, are looking to recruit a Senior Receptionist to join their vibrant office - parking onsite is provided!
They are an organisation within the manufacturing industry who always strive to deliver the highest level of customer service to their customers - they are one of the leading companies within their field!
Job Description
Key responsibilities of the Senior Receptionist include:
* Overseeing visitor bookings through the companies system, ensuring visitors are logged in on arrival
* Taking control of a busy switchboard, incoming calls for the business, forwarding to appropriate members of staff and taking messages where appropriate
* Authorise meeting room bookings
* Ensuring the client facing meeting rooms are cleared and cleaned between bookings
* Overseeing the stationary supplies, including re-stocking as required
* Receive and coordinate the post and email enquiries received to the general enquiries and reception inbox
* Assist with inducting of new staff, ensuring correct documentation is in place
* Support and guide receptionists across the business
* Providing administrative support to Office Management and Facilities when required
* Effectively oversee a busy reception area
* Making sure the main reception area is always kept clean and tidy
* Providing high quality customer service to both staff and guests
* Ensuring that the service and experience delivered meets the companies values
* Be professional, acting as an ambassador of the company, creating a strong brand image
* Good team player, reliable and good timekeeper
The Successful Applicant
The successful Senior Receptionist will have:
* Previous customer service experience in a front of house/receptionist role
* Previous administrative experience
* Competent user of Microsoft Office suite
* Flexible and organised
* Excellent interpersonal skills
* Someone who is friendly, helpful, professional, and resourceful
What's on Offer
Benefits include:
* Competitive salary
* Annual company bonus
* Generous annual leave package
* Great career progression opportunities
* Working for an expanding company
* Amazing work incentives
* Access to many other excellent benefits
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