Job Description
Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance.
Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy.
With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world.
APM MONACO is recruiting a Store Manager for our shop in London!
Sales
* Achieving turnover targets
* Analyse sales reports and data to determine business needs and implement strategies
* Define individual objectives for sales advisers
* Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance
* Collaborate with the marketing team
Customer service
* Ensure the quality of customer service
* Ensure that the team maintains communication with customers
* Resolve customer complaints and support decisions made by sales advisers
Operations
1. Ensure the maintenance, presentation and organisation of the shop
2. Ensure payment procedures are f...