All applicants must be able to provide evidence of their Right to Work in the UK.
Valid UK Driving Licence is preferred due to location.
Employee Benefits
We value the commitment and loyalty of our colleagues and are delighted to offer a range of benefits to show our ongoing appreciation, benefits include:
* 30-Minute Paid Break
* Meals on Duty
* NEST pension scheme for all eligible employees.
* FREE Hospitality Action Employee Assistance Programme for all employees providing a range of specialist support services.
* Ongoing development, training and opportunities to progress.
* Gratuities and service charge paid on a monthly basis (up to £2,500.00 per annum)
* Regular rewards and recognition with monthly, annual and long service awards.
* Preferential membership fees for our award-winning Nàdarra Spa.
* 20% discount for Spa Treatments (on the same day), 10% discount on Gift Shop & Spa Retail (excluding sale items), Food & Beverage and Hotel Celebrations (excluding weddings), as well as £75.00 Bedroom Rate (room only) for you or your family to enjoy.
* Uniform provided for guest-facing roles.
* FREE on-site parking.
ROLE OVERVIEW
To provide a range of treatments to members and customers of Nàdarra Spa ensuring they are met in a professional, timely and efficient manner to support in achieving the departmental budget and standards.
Person Specification
ESSENTIAL
* A passion for customer service excellence.
* Beauty Therapy qualification NVQ Level 3 or equivalent.
* Exceptional treatment standards and customer care.
* Ability to work as part of a team.
* Reliable, efficient and pro-active.
* Keen for personal development and learning.
* Ability to work calmly under pressure.
* Previous work experience in a similar role.
DESIRABLE
* Further beauty qualifications.
* Training of our spa brands.
* Knowledge and understanding of our spa brands.
* Experience of working with spa software.
* Experience of offering Hot Stone Massage/Hot Poultice treatments.
* Trained in cancer treatments.
* Trained in pregnancy treatments.
#J-18808-Ljbffr