Overview
UNINTERRUPTIBLE POWER SUPPLY TECHNICIAN (UPS)
Power Resources is seeking a UPS Field Service Technician. The ideal applicant will be a self-starter capable of working alone & with team members. He/She will have experience in electronics or an educational background in electronic systems. On the job training is offered and a potential candidate should be eager to learn and have understanding and or experience with electronic and battery systems. This is an exciting industry and if you enjoy traveling and working at different locations then we may have the right position for you!
Responsibilities
* Always maintain a safe working environment and report possible concerns to lead person or supervisor.
* Perform preventive maintenance tasks, such as checking, cleaning, or repairing equipment.
* Perform initial starts-ups.
* Provide 24/7 on-call emergency services as required.
* Work with other team members to complete custom and large installation projects.
* Educate customers on basic operation of their equipment, informing them of issues they may experience and the necessary corrective actions.
* Establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives, and others as appropriate.
* Maintain and safeguard company-issued tools and equipment.
* Troubleshoot critical power systems down to the root cause and perform repairs with minimum customer downtime or site operation disruption.
* Protect company proprietary information, manuals, and records.
* Maintain vehicle in safe and operational condition and maintain current insurance and valid license.
* Recognize sales opportunities for critical power equipment and other add on products and link potential customers with the appropriate internal and external sales and technical resources.
* Timely and accurate completion of paperwork including Field Service Reports, timecards, and expense reports.
* Maintain technical documentation for study and/or review.
* Provide training and guidance to less experienced employees where necessary.
* Attend product specific training as necessary.
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