Case Manager
Location: Middleton
Salary: Up to £30,000
Benefits include: Performance based bonus, private medical insurance, hybrid after probation, extra day off for your birthday, career progression.
Are you an organised and proactive individual looking for a dynamic role in a thriving organisation? This company is a leader in their field and is currently seeking a Case Manager to take ownership of clients, book in jobs with the technical team and manage cases through to completion.
What You'll Do:
* Respond to client queries quickly and efficiently, always giving excellent customer service
* Maintain and update the CRM system to ensure accurate client information
* Engage with existing clients through regular communication via phone, email, or in-person meetings
* Produce quotes for clients
* Liaise with the technical team to book in jobs and manage resources
* Track progress against deadlines and keep all relevant parties up to date
* Arrange meetings and calls with prospective clients and the commercial team
* Follow up on marketing campaigns to maximise outreach
Who We’re Looking For:
* Highly organised, proactive, and able to work autonomously
* Able to work in a busy, fast‑paced environment with stringent deadlines
* Equipped with strong written and verbal communication skills
* Familiar with CRMs
* Computer literate with excellent attention to detail
* Understanding of a sales‑focused environment and how to effectively support the team
Perks of the Job:
* A salary of up to £30,000 depending on experience + bonus
* Dog‑friendly office – bring your furry friend to work!
* Private medical cover
* An extra day off on your birthday
* Fun social events
How to Apply:
Please send your CV to carla.smiles@office-angels.com or call 0161 832 7600.
Office Angels is an employment agency and business. We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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