Description
As a Team Member you will support the Assistant Manager to ensure the smooth and efficient operation of the site located within the airport. Your role plays a vital part in delivering high-quality customer service, maintaining cleanliness and hygiene standards, and supporting the overall success of the site.
What you'll do at Pasta Evangelists:
* Provide friendly and attentive customer service to travellers. Assist customers with menu inquiries, take orders accurately, and ensure prompt service delivery.
* Assist in the preparation of beverages and food items according to standard recipes and portion sizes. Follow food safety protocols and maintain cleanliness in food preparation areas.
* Process transactions accurately using POS systems, handle cash, credit card payments, and provide customers with receipts. Maintain accountability for cash drawers and reconcile sales at the end of shifts.
* Assist in maintaining inventory levels by restocking products, monitoring expiration dates, and communicating inventory needs to supervisors. Ensure products are displayed attractively and in compliance with company standards.
* Maintain cleanliness and hygiene standards in the site, including wiping down surfaces, cleaning equipment, and disposing of waste properly. Follow sanitation protocols to ensure a safe food environment.
* Work collaboratively with other team members to ensure smooth operations. Assist teammates during busy periods, communicate effectively, and support a positive team environment.
Who you are:
* Friendly and approachable demeanour and enjoy interacting with customers. Providing excellent customer service is a priority for you.
* Able to undertake a criminal record check.
* Team-oriented person who is willing to support your colleagues to achieve common goals.
* Work effectively in a fast-paced and dynamic environment, adapting to changing priorities and tasks as needed.
* Great attention to detail in all aspects of your work, including food preparation, cleanliness, and transaction accuracy.
* Reliable individual who shows up on time for shifts, adhering to schedules, and fulfilling responsibilities to the best of your ability.
* Basic maths skills necessary for processing transactions, handling cash, and reconciling sales.
* Understanding of food safety principles and are committed to following proper procedures to maintain a safe food environment.
* Flexibility in hours, airport shifts can start at 3am.
* … A pasta lover!
What we can offer:
* Competitive salary to attract best talent
* Join a dynamic, fast-moving & diverse team
* Duty free discounts excluding alcohol and cigarettes
* Regular team socials and pasta tastings
* Free Pasta Evangelists products
* Referral bonus Scheme
* Cycle to work scheme
* 28 days of paid annual leave (bank holidays inclusive)
Pasta Evangelists was born eight years ago out of a desire to become the authority in fresh pasta. We’re on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades.
Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers – our Evangelists – who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it.
Today, Pasta Evangelists is backed by Barilla (the world’s biggest pasta company) and is proud to be the UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups. In addition to our website, our recipe kits are also available for customers to purchase through major online retailers like Ocado.
Building on this success, we are now disrupting Britain’s pizza-centric Italian dining scene with the launch of our very own Pasta Evangelists restaurants along with our high-end Harrods Pasta Bar. These are not just Italian eateries — they are vibrant destinations where guests can experience the extraordinary diversity of pasta, alongside exceptional service, bold creativity, and a true passion for great food. You can visit us at our first locations in Chiswick, Richmond, Greenwich and Farringdon, where guests can enjoy a delicious meal and also take part in our much loved pasta-making classes.
At the same time, we continue to expand our fresh pasta takeaway concept, available on and through major delivery platforms like Deliveroo, UberEats and JustEat. With more than 40 kitchens now operating across the UK — including in Scotland and Wales — we are growing our footprint rapidly and bringing fresh pasta to more customers every day.
Our state-of-the-art Pastificio in Acton, West London — the largest in the UK — enables us to produce a wide range of artisanal pasta and sauces, pushing the boundaries of what’s possible in this beloved category.
Looking ahead, our key focus is on opening more restaurants and creating unique spaces that celebrate pasta in all its shapes, offering something far beyond the traditional Italian experience.
Given our ambitions, we are looking for exceptional professionals to lead our business through this next exciting chapter of growth.