Our client is a leading packaging manufacturer based in Southampton.
On behalf of our client, we are recruiting for an Office Manager to join their growing team. The successful candidate will play a key role in ensuring smooth operational performance, compliance with industry standards, and delivery of excellent customer service.
Package:
* Salary 30,000 - 33,000 (DOE)
* Annual company bonus
* 28 days holiday, inclusive of bank holidays
* Working hours Monday to Friday, 8:30am - 5:30pm
* Lead and manage a small customer service and administrative team, ensuring a consistently high standard of service
* Oversee the handling of customer complaints and non-conformances, including the implementation of corrective and preventative actions
* Maintain and ensure the accuracy and compliance of all business documentation, including Health & Safety, Fire Safety, and personnel records
* Manage government declarations and reporting requirements in a timely and accurate manner
* Oversee purchasing activities, supplier communications, and ensure prompt and accurate invoicing
* Monitor and manage stock control processes to support smooth operational efficiency
* Provide hands-on support in day-to-day administrative and customer service tasks as needed
* Proven experience in office management or supervisory position
* Experience in handling customer service issues, including complaints and non-conformance processes
* Familiarity with maintaining business documentation, including Health & Safety and compliance records.
* Proficiency in managing purchasing, stock control, and invoicing processes.
* Competence in using office software (e.g., Microsoft Office, accounting/inventory systems).
* Understanding of government reporting and documentation procedures is desirable.
Streamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
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