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Apprenticeship onboarding manager

Trowbridge
Wiltshire College & University Centre
Onboarding manager
Posted: 30 September
Offer description

Wiltshire College & University Centre have an exciting opportunity for an Apprenticeship Onboarding Manager to join our team.

Location: Cross College/Trowbridge (regular travel to other campuses)

Salary: £34,003 per annum (Professional Services Grade 8)

Job Type: Permanent, Full Time 37 hours per week, 52 weeks per year

Closing Date: 12th October 2025

 

About Us:

Wiltshire College & University Centre plays a vital role in Wiltshire’s economy, inspiring people to develop the skills they need to achieve.  Our four main campuses are learning hubs in their communities, and we area financially robust and commercially agile provider, achieving our mission on behalf of learners and employers across Wiltshire and beyond.  Our campuses range from our country estate and farm of our Lackham campus to new hi-tech digital and state of the art facilities at our Trowbridge, Salisbury and Chippenham sites. We have invested £65 million in our estate over the past 10 years. Our turnover is £45 million per annum and growing, we employ some 650 staff, and support around 11,500 students.

Apprenticeship Onboarding Manager – The Role:

Are you a detail-driven leader with a passion for apprenticeships and a commitment to excellence?


Wiltshire College & University Centre is looking for an Apprenticeship Onboarding Manager to take the lead in delivering a seamless, compliant, and high-quality onboarding experience for our apprentices, employers, and internal teams.

With a strong focus on quality, innovation, and student success, this role offers a unique opportunity to make a real impact in the world of vocational education. You will lead a high-performing team and be a key player in transforming how apprentices begin their journey with us.

Apprenticeship Onboarding Manager - Key Responsibilities:

* Lead the end-to-end onboarding process – from application to enrolment – ensuring a smooth and engaging experience for all.
* Ensure full compliance with Apprenticeship Funding Rules, DfE requirements, and college policies.
* Manage and mentor a dedicated team of onboarding administrators and leads.
* Drive process improvements and digital transformation to enhance efficiency and customer experience.
* Collaborate cross-college with Curriculum, MIS, and Quality teams to ensure accurate data and a seamless transition to programme delivery.
* Monitor performance metrics and produce timely reports on enrolment and compliance.
* Champion quality and consistency across all onboarding documentation and contractual processes.


Apprenticeship Onboarding Manager – You:

We are seeking someone with a proactive mindset and a strong background in apprenticeship management. You will ideally have:

* Level 5 qualification or equivalent experience.
* Proven experience in apprenticeship administration or onboarding (preferably in a FE/HE setting).
* Strong working knowledge of DfE Apprenticeship Funding Rules and related compliance requirements.
* Experience managing or leading teams and working within Management Information Systems (MIS).
* Excellent communication, leadership, and organisational skills.
* A commitment to safeguarding, equality, and continuous professional development.


You won’t just manage a process — you will improve it. Your ideas will help us deliver better outcomes for learners and employers while keeping us ahead of funding and compliance expectations.

If you are excited by the opportunity to shape and refine the apprentice experience at Wiltshire College & University Centre, we would love to hear from you.

Apprenticeship Onboarding Manager - Benefits:

- Competitive salary

- 30 days annual leave for Professional Service Staff plus bank holidays and additional closure days over the Christmas period

- Automatic enrolment into the Local Government Pension Scheme

- Access to our Employee Assistance Programme (EAP)

- Discounts with a wide variety of retailers

- Free onsite car parking

 

Apprenticeship Onboarding Manager – Application Process:

Wiltshire College & University Centre follows Safer Recruitment Guidance outlined by the Department for Education in ‘Keeping Children Safe in Education’. This involves conducting enhanced DBS checks, including checks against the children’s barred list, and other employment verifications, including an online presence review for shortlisted candidates.

We embrace diversity, recognising the valuable perspectives, ideas, knowledge, and cultures individuals from different backgrounds bring. Committed to safeguarding, we expect all staff and volunteers to share this commitment.

As a Disability Confident Employer, we pledge to interview all disabled applicants who meet the essential criteria for a job vacancy and assess them based on their abilities.

To submit your application for this exciting Apprenticeship Onboarding Manager opportunity, please click ‘Apply’ now.

PLEASE NOTE:

Your Application Form will be shortlisted against how your skills, qualifications and experience match the Essential and Desirable points on the Person Specification for this role, located at the bottom of this page as a downloadable document.

Vacancies may close early if sufficient applications have been received; therefore, we would encourage you to submit your application as soon as possible.

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