WE ARE MOLLIE'S
Innovatively designed by Soho House, Mollie’s is a growing family of twenty-first century motel-diners with big ambitions for expansion. In spirit, Mollie’s was born in America – an offspring of the classic roadside motel and drive-in diner, a welcome stopover on a route to somewhere. We’ve borrowed the inviting red neon signs and the easy-going vibe, the burgers, the shakes, the bottomless coffee, a dash of nostalgia, but there’s nothing old-school about Mollie’s. Expect innovative digital check-in, EV chargers, designer rooms with a fresh Soho House look, and affordable prices.
Mollie’s has already been named the ‘Best Budget Hotel’ in the Sunday Times Best Places to Stay, Best Innovator in the GQ Food & Drink Awards, and was awarded the Catey Award for Best Use of Technology.
Following the success of its first sites in Oxfordshire and Bristol, a third site in Manchester is underway, with a further ten locations already planned as part of our expansion to create a new ‘budget-luxe’ sector in the travel and leisure industry.
Mollie’s is now looking for a Night Reception Supervisor who is eager to build a successful career with an innovative, high-growth brand at the forefront of the hospitality sector.
OUR PEOPLE
The Mollies’ team are warm, welcoming, and customer-focused, passionate about exceeding expectations and maintaining the highest standards of service. They are proud to work at Mollie’s and collaborate to enhance the guest experience at every opportunity.
We seek candidates who are driven, eager to learn, and interested in building an exciting career within a fast-growing hospitality business. You will be supported by state-of-the-art technology, enabling a seamless and efficient workflow. We aim to nurture your talent, encourage new skills, and provide tools to manage your future.
Mollie’s is proud to be an equal opportunity workplace, committed to recruiting, developing, and retaining talented individuals from diverse backgrounds and perspectives. We encourage applications from all genders, races, religions, ages, sexual orientations, parents, veterans, people with disabilities, and other groups that can contribute diverse perspectives.
JOB DESCRIPTION
Our Motel Team is warm, welcoming, and committed to quality service, passionate about exceeding guest expectations, and effective team players.
Ideal candidates are personable, detail-oriented, and capable of working collaboratively to deliver a memorable guest experience while maintaining high standards. Reporting to the Head Receptionist and collaborating with housekeeping, you will ensure that Mollie’s brand standards, guest policies, and operational procedures are consistently met.
We are looking for enthusiastic, well-organized individuals passionate about their work, eager to learn, and interested in advancing their careers within a fast-growing hospitality business.
Applicants should have at least one year of experience as a Night Receptionist, Night Porter, or Night Auditor, and be seeking to step up to a supervisory role or currently be in such a role.
Under the Working Time Directive 1998, applicants must be over 18 years old.
BENEFITS
* Pay Rate £13.50 to £13.70
* 10% Tronc Scheme
* Mollie’s Career Pathway program including paid qualifications
* Enhanced maternity, paternity, and adoption leave
* Company sick pay
* Free on-site parking
* Hospitality Rewards platform with discounts
* Celebration Day - additional leave after three years of service
* Complimentary meal each shift
* Unlimited free tea, coffee, and soft drinks during shifts
* Discounted food and accommodation
* 24-hour access to wellness programs
* Discounts on GHD and Cowshed products
* Length of Service Rewards
* Monthly awards scheme
* Up to £500 refer-a-friend scheme
* Birthday Reward
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