GBR Recruitment Ltd are delighted to be exclusively working with a 3PL bonded warehousing client in Lincolnshire, recruiting for an experienced Warehouse Operations Manager to lead a small team to success. This is a hands on warehouse / stores management role, overseeing several direct SMT reports & a warehouse team of c.15 operatives, working 8am to 4pm Monday to Friday (very occasional shift work to cover sickness or holidays). You will have strong end to end warehousing / logistics management experience, managing processes inc. administration, goods in, despatch, picking & packing, parts returns, cycle counting / inventory auditing, stock put-away, stock replenishment & more. Duties: * Effectively manage all warehouse operations pertaining to the team including administration, goods in, picking, packing, despatch, returns, cycle counting, value added services and warehouse management systems * Maintaining a safe, secure, and legal work environment * Accomplishes staff results by communicating job expectations; planning, monitoring & appraising job results; coaching, counselling & managing all employee relations matters. * Maintains the quality of the 3PL service by ensuring quality & customer service standards are met, by analysing & resolving any quality or customer service issues, identifying trends, recommending system improvements, plus implementing & measuring operational change. * Ensuring the operations team accomplish Daily, Weekly & Monthly KPI’s. * Maintain high standards of service to the client each day * Manage the daily throughput of customer orders * Ensure outstanding stock receipts are completed / recorded * Accurately record returns receipts * Complete stock inventory requests & stock report results * Work with the Client Services team to deliver the required results * Coach, mentor & develop the Warehouse Team Managers * Work closely with HR to monitor & manage employee attendance, performance, PDP’s & any other Employee Relations issues. Attributes: * Strong warehouse management / logistics management experience * Customs bonded warehousing experience is an advantage (not a must) * Used to managing small teams & leading from the front * Strong WMS & Excel skills required * Strong inventory / stock control experience * Used to working shifts when needed to meet business needs (this would be very occasional to cover sickness or holidays only) Security Clearance: * Please be aware, you must be prepared to undergo an enhanced DBS security check for this role Interviews for this position are to take place immediately, with a February / March start for the right applicant (depending on applicants notice period). This role could suit someone working as a Warehouse Manager, Logistics Manager, Stores Manager, Inventory Manager, Operations Manager, General Manager or similar. The site is commutable from Lincolnshire, North Lincolnshire, North Kesteven, South Kesteven, South Holland & Newark. Apply today