Customer Success Manager – (SaaS / property tech)
Salary: £45–60k (DOE) + excellent benefits including a bonus, flexible working, private healthcare, generous pension, monthly training and more
Location: Fully Remote (with occasional UK travel)
My client is a fast-growing property tech company that’s changing the way the industry works. Over the past decade, they’ve built a strong reputation for innovation and customer service, and now they’re expanding across the UK. Their success comes down to one thing – their people. They are a close-knit, passionate team who genuinely care about delivering an exceptional experience for customers.
They have created a brand-new role for a Customer Success Manager to join them on the next stage of their journey.
What you’ll be doing:
Acting as the go-to partner for your portfolio of customers – from onboarding through to long-term success.
Building strong, trusted relationships and helping customers get the most out of the platform.
Spotting opportunities to add value, whether that’s through new features, training, or insights.
Championing the customer’s voice internally – you’ll make sure their feedback shapes the product roadmap.
Staying on top of industry trends and sharing knowledge that helps customers thrive.
What it’s like working for my client:
They are a fully remote team spread across the UK – but that doesn’t mean you’ll feel isolated. They keep connected through daily huddles, regular all-hands calls, and company meetups. As a growing SME, you’ll see the impact of your work every day and have plenty of room to grow.
They’re big on development too. Whether it’s time for learning each week, or support with professional qualifications, they will back you to be the best you can be.
What we’re looking for
A deep understanding of the Property Factoring / Block Management Industry, including the accounting practises – from either a software or operational background.
Experience in customer success or account management and proven experience handling clients at a high level.
Strong communication skills – you’ll be confident talking with everyone from frontline users to senior stakeholders.
A proactive, customer-first mindset – always looking for ways to make a difference.
Comfort working in a fast-moving environment where no two days look the same.
If you want to join a growing business within the property technology industry, where your work really matters (and be part of a friendly, supportive team while you do it), we’d love to hear from you.
Integral Recruitment is acting as an employment agency in regard to this vacancy