Inventory Coordinator
Location: 5 Queensway, Croydon, CR9 4DL
Contract: Permanent, Full-Time on site- 40 hours, Monday – Friday*, with three shift options available
Your role @CHANEL
A pivotal role at the heart of Fragrance & Beauté and Watches & Fine Jewellery POS operations, the Inventory Coordinator is responsible for maintaining system integrity across D365, Y2, and Manhattan SCALE WMS, ensuring accurate stock movements, seamless cycle count execution, and precise reconciliation across multiple warehouse locations.
The successful candidate will operate with a high degree of autonomy, analytical rigour, and operational discipline, acting as the primary inventory point of accountability from receipt through to fulfilment and supporting cross-divisional accuracy in real time.
What impact you can create at CHANEL
Inventory Management & Inventory Control:
1. Maintain accurate stock positions across Fragrance & Beauté lines within D365, Y2, and Manhattan SCALE WMS
2. Plan, coordinate, and execute cycle counts- scheduled or on the fly- in compliance with the annual inventory process, ensuring all counts are documented via WMS
3. Investigate, reconcile, and resolve stock discrepancies in a timely manner. Ensure accurate stock movements, resolve discrepancies and maintain optimal stock levels
4. Process stock condition reports, manage inventory control, and cross-divisional
5. Support rotational Fashion, WFJ, Distribution Centre (DC), and multi-site on the fly cycle counts and batch code analysis
6. Identify and escalate integration gaps between Manhattan SCALE WMS, D365, and Y2, maintaining a clear log of known issues and proposed resolutions
7. Support the creation and release of local products using the D365 product template, ensuring all SKUs are correctly set up in time for launch
8. Coordinate the daily BI Reconciliation report, reviewing, investigating, and resolving discrepancies and negative positions across all three core systems in real time
Data Management & Reporting:
9. Primary Inventory point of contact, providing clear and timely written communications to stakeholders including escalations, process updates, and stock status reports
10. Work collaboratively with multiple divisions to investigate and resolve shipment and delivery discrepancies
11. Notice errors/enrich master data and ensure smooth communication across divisions
General Warehouse Support:
12. Assist with various warehouse duties, including import/export activities and sales order support, as needed
13. Comply with departmental KPIs and uphold safe working practices
14. Capable of performing physically demanding tasks such as lifting, reaching, and safely moving stock
15. Demonstrate strong attention to detail, excellent organisational skills, and the ability to collaborate effectively in a team setting
16. Display a proactive attitude, with a willingness to learn, adapt, and handle challenges with diligence
What you will bring to this role:
17. Advanced MS and experience within WMS Manhattan or D365, highly desirable
18. Strong problem-solving skills and attention to detail
19. A positive attitude, responsible and adaptable, self-motivated, and driven to focus on maximising efficiency.
20. A good team player with the ability to respond efficiently and effectively to departmental tasks
21. Strong interpersonal and communication skills, both verbal and written
22. Champions housekeeping best practices and holds the team to the same standard
23. The perfect candidate will have a previous working knowledge of warehouse, inventory management and/or replenishment cross-system integration
You are energised by
24. Driving operational performance and achieving measurable results
25. Solving problems and improving systems and processes
26. Working collaboratively across teams
27. Leading teams and creating a positive, high-performance culture
28. Contributing to the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:-
Restoring Nature and Climate
Investing in Circularity
Advancing dignity and prosperity
Promoting the autonomy of women
What you will gain from this experience
29. You will develop leadership, operational, and analytical expertise within a global luxury environment. Advanced systems, and cross-functional collaboration, while contributing to impactful business and sustainability initiatives.
Benefits @ CHANEL
Our employee benefits have been created to support you across your professional and personal life by offering you:
30. Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
31. Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
32. Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
33. Platforms: Multiple Platforms to support across Wellbeing
34. Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
35. Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
*Benefits are eligibility dependant and subject to change at any time
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.