To provide comprehensive office-based support to the Water Division sales team by managing quotation activity, responding to customer enquiries in a timely and professional manner, proactively chasing outstanding quotes, and helping to convert opportunities into secured orders This role is key to enabling efficient sales operations and delivering exceptional customer service across the division. * Preparing, issuing, and logging customer quotations in line with company standards and agreed timescales. * Managing the central sales / enquiries inbox and telephone enquiries, ensuring all quote requests and customer questions are responded to promptly. * Proactively following up open quotations to maximise conversion rates and secure orders. * Maintaining accurate records of all quotes, customer interactions, and follow-up activity. * Working closely with the Sales Team and Account Managers to provide administrative support and ensure alignment on priorities. * Collaborating with operational and technical teams where required to gather accurate information for quotation preparation. * Updating the internal systems with all relevant data, including quote status, customer feedback, and outcomes. * Preparing sales reports and KPIs for the Sales Manager, including quote volumes, conversion rates, and pipeline activity for own area. * Providing support with tender submissions and document collation where required...