Assistant Store Manager
Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people "to see more, be more".
With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.
Bringing together world-leading expertise in lens and eyewear technology give us the unique possibility to shape an entire industry every day by fostering innovation and make a meaningful impact on people's lives.
Together, we make a brighter future. Born in 1971, Sunglass Hut started as a small family business running a kiosk in a Miami mall. After 50 years and over 3,000 stores worldwide, we're celebrating where we've been and where we're going – bringing that same family feel and welcoming spirit as the very first kiosk to our stores today.
Job Scope
Assistant Manager uses their skills and experience to assist in the overall management of the store by maximizing sales and profitability, leading and motivating a team, delegating and prioritizing tasks effectively and in the Manager's, absence taking responsibility for stock, cash and store security. As a EssilorLuxottica ambassador the store manager will role model the EssilorLuxottica values and the Sunglass Hut culture.
Areas of Responsibilities
* Support the Store Manager to achieve high levels of sales performance and results
* Ensure all operating policies and procedures are followed
* Play a key part in asset protection training and reporting
* Ensure accurate operation of the POS system and account for all transactions (cash, credit, returns)
* Open and close the store according to established guidelines
* Drive performance to ensure all KPIs are achieved and store turnover targets are met
* Support the Store Manager in the daily running of the store
* Network effectively with internal and external stakeholders
* Maintain inspiring visual merchandising in store as per guidelines
* Deliver excellent customer service and demonstrate a high degree of professionalism
* Know the product inside and out and stay fresh with new merchandise, trends and competitive activity
* Create an engaging and positive working environment following the Sunglass Hut experience
* Coach associates to consistently deliver effective selling behaviors resulting in high customer engagement
* Address associate concerns in a reasonable and fair manner consistent with the Company values
* Assists with recruitment, training and development of the team
Technical Skills – Portrait of the Perfect Candidate
* Strong selling skills
* Problem solving ability
* Excellent customer service skills
* Excellent communication and listening skills
* Time Management skills
* Persuading & influencing skills
* Coaching & development skills
* Performance Management skills
* Leadership skills
* Highly commercial
* Able to networking effectively
* Results driven
* Problem solving ability
* Good knowledge of Microsoft Office package
What we offer
* Great benefits such as discounted eyewear, generous holidays allowance, pension package, monthly bonus and commission structure, etc.
* Internal mobility across countries, brands and departments
* Career progression and development
* Generous incentives conducted in store
Job Types: Full-time, Permanent
Benefits:
* Company pension
* Employee discount
Experience:
* Retail sales: 1 year (preferred)
* Retail Shop Assistants & Till Operators: 1 year (preferred)
* customer service: 1 year (preferred)
Work Location: In person