Job Summary
* Maintain full ownership of CRM systems (Pipedrive) ensuring all opportunities, stages, and communications are accurate and up to date.
* Implement and manage automated sales workflows and sequences.
* Track leads, enquiries, and follow-ups to ensure no loss of opportunity.
* Produce sales pipeline reports and insights for Directors.
* Coordinate and actively contribute to weekly sales and marketng meetings.
Duties
1. Manage and update customer information using CRM software to ensure data accuracy and integrity.
2. Prepare sales reports and presentations using Microsoft Excel, PowerPoint, and Word.
3. Assist with sales administration tasks, including processing orders, quotations, and invoices.
4. Coordinate communication between sales teams and clients via email, phone, and other channels.
5. Organise meetings, appointments, and follow-up activities to support sales initiatives.
6. Maintain organised filing systems for sales documentation and correspondence.
7. Provide exceptional customer service by addressing client inquiries promptly and professionally.
8. Monitor deadlines and ensure timely completion of administrative tasks through effective t...