Access Team Practitioner (experienced or developmental role)
Awarded for this vacancy - £2,500 Golden Hello Payment. Apply now and if you are successfully recruited you will receive up to £2,500. Terms and Conditions Apply.
Up to £4,000 Relocation Package available for this position. Terms and Conditions Apply.
This is an exciting opportunity to join our integrated Access Team within Navigo. Whether you have experience working within Crisis/Liaison/SPA services, or have experience in another mental health setting and are looking for your next challenge - this role plays a pivotal part in improving the lives of the people using our services, supporting them to access the most appropriate service(s) for their needs. There will be numerous opportunities to develop your skills, undertake training in a variety of evidence-based interventions including the innovative CAMS programme (Collaborative Assessment and Management of Suicidality). If you are enthusiastic, flexible, hardworking and ready for a challenge, we invite you to apply.
Main duties of the job
The Access Team Practitioner will work within the integrated Access Team, covering Crisis, Hospital Liaison and SPA. You will be responsible for initial assessment, implementation, planning, and evaluation of care. Assessment of risk along with subsequent management and safety planning is a significant part of this role, including face-to-face and over the telephone. Covering a 24/7 rota, the post-holder will provide essential mental health assessment and support, whilst sometimes overseeing and supervising other areas of acute services and acting as site lead. The role will entail both team working and autonomous working practices, together with personal responsibility for caseload management from first contact to discharge. You will be an inspiring supervisor of junior colleagues and students, also delivering training/information to the team and wider services. The post-holder will work closely within the multi-disciplinary and inpatient team along with carers/family members.
About us
Hello!
We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.
The whole basis of our work is to deliver services that we would be happy for our own family to use.
We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health, and an outstanding specialist eating disorder facility.
Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.
As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education, and employment opportunities including Grimsby Garden Centre.
Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.
We like to work with forward-thinking people who want to make a difference.
Come and Join us!
Please note: Whilst we value all applications, if we believe an application to be AI-generated, we will use a checking tool and may reject any application that has been automatically generated.
Should you require any assistance in completing this application due to a disability or other needs, please contact navigo.recruitment@nhs.net
Job responsibilities
To develop and take an active role in quality monitoring of the service, including leading research projects and audit activity with the aim of improving the service/service area.
Partnership with service users and carers is integral to these activities.
The post-holder will be able to evaluate and review research, using this in tandem with the appropriate legislation, policies, and evidence-based interventions to best meet the needs of individuals using services.
Role model the values, attitude, conduct, and language commensurate of a clinical professional to colleagues, people using services, and other people involved in the delivery of care.
Work within an environment that involves taking responsibility for the use of a significant number of resources, including four crisis beds, access to in-patient services, processing of referrals, and allocation of activity to achieve rapid response to crisis referrals.
Plan and organize workloads for staff within the area, including allocation of staff, planning patient care, and groups, etc.
Supervise the day-to-day care of their service area, ensuring staff are designated to appropriate areas.
Be involved in the recruitment process, along with appraisals and supervision.
Be involved in the provision of internal training sessions and presentations.
Provide specific training or mentorship to students.
Play an active role in the development of the service and the team.
Provide education to service users and carers regarding living with mental ill health and gaining access to services.
Provide high-quality care in a variety of settings, including Harrison House, DPoW, other services, and in the community.
Support individuals with complex needs in a person-centered, trauma-informed, and compassionate manner.
Maintain accurate records, both written and computerized, reflecting the level of clinical assessment, observation, and intervention. This may involve the use of specialized psychometric tools to complement the assessment and evaluation of client care.
Implement holistic, biopsychosocial interventions.
Liaise with community-based services and resources such as education, social security, employment, housing, Police, and voluntary sector organizations to facilitate the delivery of the most appropriate and best possible care for the individual client, carers, and their families.
Discuss complex issues surrounding risk management and plan care accordingly, keeping the relevant people informed.
Respond to client crises in a non-judgmental, positive, and proactive manner.
Develop clear care pathways, including methods to reduce the risk of further crises developing.
Work flexibly according to client needs.
Provide telephone support to people accessing services, carers, outside agencies, or clinicians requiring information, advice, or crisis intervention.
Exercise sound clinical judgment and manage competing priorities and opinions.
Assess complex mental health conditions, then develop and implement care packages in various settings.
If required or at their request, undertake Mental Health Act Training (AMHPs) and, if qualified, participate in the AMHP rota.
Complete triage and assessment, whether over the telephone, face-to-face, on-site, or elsewhere.
Person Specification
Qualifications
* A current professional qualification (UK RMN/RNMH/SW or equivalent, please provide registration or PIN number)
* Evidence of postgraduate training/studies
* Post-qualification award in health/social care at degree or equivalent level
* Clinical Supervision Training
* Nurse prescribing
Experience
* Two years' post-registration experience
* Two years' experience working with severe and enduring mental illness in an acute or crisis setting
* Knowledge of relapse prevention
* Psychosocial interventions
* Use of clinical assessment measures
Knowledge
* Proven and advanced skills in:
* Prioritizing workload
* Approaches to risk assessment
* Communication and liaison with others
* Management and change management
* Clinical abilities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS check for any previous convictions.
Salary: £29,970 to £44,962 per year, Band 5 or 6 depending on experience
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