Reports to:
Business Development Manager
Location:
Hybrid 8.30-5pm, two set days per week in our Aylesbury Office/Home
Purpose of the role:
The Commercial Support Officer supports the Business Development Manager in growing the UK business through general business development and interactions with prospective and existing customers.
General responsibilities:
* Interact and cooperate effectively with all company employees.
* Build trust, communicate effectively, drive execution, focus on customer delivery, collaborate, solve problems creatively, and demonstrate integrity.
* Establish and maintain effective working relationships across departments.
Specific responsibilities:
* Identify new business opportunities in the UK Healthcare Market.
* Conduct outbound calls to generate new opportunities and arrange meetings for the Business Development Manager.
* Maintain contact with potential customers under guidance.
* Monitor and update the sales pipeline and reports for management.
* Develop and implement marketing strategies and plans to meet company objectives.
* Assist in managing branding, content, print production, and distribution under guidance.
* Manage the company's online presence and website, including content updates and traffic monitoring.
* Research, organize, and attend exhibitions, conferences, and events, often with overnight stays.
* Organize the annual User Group meeting, including attendance.
* Support the Business Development Manager with customer research and presentation materials.
* Conduct market research for current and future products.
* Manage customer communications such as newsletters under guidance.
* Monitor healthcare press and media, providing feedback to management.
* Monitor budgets and deliver marketing activities within budget.
* Provide data and reports to senior management.
* Monitor tender opportunities and manage related documentation as needed.
* Track and complete the company's Evergreen Assessment and Carbon Reduction Plan.
* Support the creation of training videos and documentation with the Project Team.
* Assist with Information Governance Toolkit and Cyber Essentials submissions when required.
* Collaborate on GDPR compliance for marketing data collection.
Skills & Competences:
* Excellent written and verbal communication skills.
* Effective organization, project management, and planning skills.
* Strong analytical and problem-solving abilities.
* Ability to work independently and lead teams.
* Understanding of B2B marketing to the public sector.
* Proficiency in Microsoft Office applications.
* Ability to manage the end-to-end marketing process.
* Awareness of Adobe Illustrator and Premiere.
* Familiarity with OBS recording studio or similar tools.
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Sales and Management
Industries:
Hospitals and Healthcare
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