Job Description
Key Account Director Major Retail AccountsNorth West or Midlands£55,000 - £65,000 Our client, a FTSE100 supplier to the retail industry now has an exciting opportunity for a Key Account Director to join their team working with major retail customers. Candidates will have experience managing retailer accounts – Supermarkets, High Street retailers, etc, managing a small team You will be required to be on the customer site 1 / 2 times per week (Nottingham) & Head Office 1 day per week (Manchester) What can our client offer?A competitive salary A comprehensive benefits package including 25 days annual leave (plus the option to buy more), car, pension, bonus and much more. Hybrid working (2 days at home, 3 days in office).
Excellent career progression opportunities. Job Purpose:Strategically manage and develop the customer account(s) by delivering engagement and value in your role ensuring your allocated customers are receiving a service that meets and exceeds their contractual requirements. To manage multiple internal and external contacts working with your team, developing strong relationships, working proactively, with a problem solving mindset to deliver growth as well as future focus.
Taking accountability and shared responsibility for delivering customer satisfaction linked to our clients value proposition. Evolving the account and ways of working internally and with the customer to ensure growth, retention and continuous improvement both commercially and to solidify engagement.Key Accountabilities: