The Scotsman Group - Central Office, Hamilton House, 70 Hamilton Drive, Glasgow, Lanarkshire, G12 8DR
Who we are?
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role:
The Sales & Events Co-ordinator role at Scotsman Group Sales Hub involves managing and coordinating event bookings, sales inquiries, and client relationships across the group's venues. Key responsibilities include handling inquiries, planning events, creating tailored packages, and ensuring a smooth customer experience from initial contact to event execution. The role requires strong communication, organisational, and multitasking skills, as well as attention to detail. It often involves collaborating with internal teams like operations and marketing to meet sales targets and ensure events run successfully.
As Sales & Events Coordinator, your role will include:
1. Co-ordinate and execute show rounds
2. Creation and delivery of proposals for client within budget and in accordance with time frame
3. Administration of function agreement and deposit contract
4. To be available as the client’s first point of contact throughout the enquiry, conversion and run up to the event/occasion
5. Co-ordination with the wider sales team to deliver exceptional customer service and a smooth customer journey
6. Sharing all reservation information with the team prior to service
7. Achieving all pre booked sales targets while delivering a first-class service
8. Working closely with the Area Sales Coordinator to coordinate ways of working & sales activity.
9. Communicate potential leads and areas of opportunities to Area Sales Coordinator
10. Establish and maintain a good working relationship with the wider Sales Team
11. Comply with, implement, and maintain all statutory, legal and company processes and procedures whilst always demonstrating integrity.
12. Ensure that company policies, procedure and systems are adhered to within the scope of the role.
The Person:
The ideal candidate will have:
13. Numerical and analytical skills
14. Influencing skills
15. Excellent communication and negotiation skills
16. Word/Excel and Microsoft competent
17. Internet and Web confident
What We Offer You:
As part of Scotsman Hospitality, you will have access to the following benefits that include:
18. Holiday Purchase Scheme.
19. Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
20. 30% off of food and cinema tickets in all of our venues across Scotland.
21. Hotel and Apartment discounts.
22. Access to Scotsman Perks Benefits Portal.
23. Flexible working opportunities.
24. Career development through our Scotsman Steps training programme.#
25. Refer a Friend Scheme
The Process:
If you think this is the role for you then apply now and a member of team will be in touch.