Senior IT Support Engineer
Salary: £35,000 - £42,000
Location: Coventry (3x a Week) - London (1x a Week)
About the Job
A growing IT Managed Service Provider (MSP) is looking for an experienced Senior Support Engineer to join its expanding team. This role would suit someone with a relevant MSP background, ideally with experience in a broad range of technologies. Candidates need to have a demonstrated passion for IT and Technology, coupled with a professional, customer-focused attitude. This role is an exciting blend of IT Support, working on escalated issues for VIP clients and exciting project work.
Technical Skills
* Microsoft Windows 11
* Active Directory & Microsoft Entra ID
* Microsoft 365 applications (including Teams)
* Microsoft InTune / Endpoint Manager
* Cloud PBX (e.g., Ring Central, 3CX, 8x8, Cisco)
* Deployment Services (SCCM, WDS, WSUS)
* IPv4 Networks (DHCP, DNS, S/FTP, SMTP, NTP, VLANs)
* Audio Visual Equipment (DSP, DANTE, Room Systems, Projectors)
* Mac Desktop OS
* Mobile Device Support (iOS, Android)
* Microsoft Server OS (2016 / 2019 / 2022)
* Virtualization (ESXi, Citrix, Hyper-V)
* Storage Systems (SAN, NAS, RAID)
* Structured Cabling (Patching, Cable Tracing, IDC)
* Backup Technology (Veeam)
Benefits
We work hard to create a great workplace! Here’s what we offer:
* Annual bonus
* Pension scheme (up to 4% match)
* Additional day off on your birthday
* Staff discount schemes for major high street brands
* Training and relevant ongoing certification
* Employee Assistance Program with health support services
* Private health insurance including dental, optical, and mental health
* Enhanced sick pay
* Season ticket loan
* Cycle to Work scheme
* Bring Your Own Device allowance
* Regular staff events
* Office refreshments