Contracts / Repairs Manager (Social Housing / Maintenance) We’re recruiting on behalf of a reputable client for an experienced Contracts / Repairs Manager to oversee responsive repairs, voids and maintenance services. The role offers a great opportunity to lead a busy team and make a real impact on service quality for residents. The Role: * Manage day-to-day delivery of repairs, void refurbishments and planned works. * Lead a team of operatives and subcontractors, ensuring high standards of work and strong performance. * Oversee scheduling, resource allocation and job progression to meet KPIs and SLAs. * Ensure all work is completed safely, to spec, and in line with compliance and health & safety standards. * Carry out inspections, sign-offs and quality checks. * Manage budgets, costs, variations and reporting. * Maintain clear communication with tenants, clients and internal teams. Essential Criteria: To be successful in this role, you must have: * NVQ Level 4 or HNC in a building-related field (or be working towards it). * Previous experience at Supervisory or Management level. * Strong experience within social housing repairs / maintenance (voids or responsive / reactive). * Effective performance management skills. * Working knowledge of Microsoft Windows applications. * Proven ability to manage budgets, including monitoring and reporting. * A full, valid UK driving licence. About You: * Excellent organisational and problem-solving skills. * Confident communicator with good customer-service abilities. * Good commercial awareness and understanding of compliance. * IT-literate and comfortable with job management systems. What’s on Offer: * Competitive salary, pension scheme (x2 employee contributions) and annual leave (26 days bank holidays). Flexible working hours and discounts. * Supportive team and progression opportunities * Impactful work improving homes and communities in the Ipswich area