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* As an Internal Business Development Manager, you will be responsible for managing and developing relationships with existing non key accounts, while also identifying and pursuing new business opportunities. Your main goal will be to ensure client satisfaction, drive revenue, and promote long-term account growth.
* You will work closely with internal teams across sales, marketing, and product functions to ensure seamless service delivery and alignment with business goals. A key part of the role involves following up on web-based leads to maximise engagement and value. This position requires a proactive and commercially minded individual with a track record in business development, account management, and successful deal closure.
* This role reports to the Sales Manager and can be home or office-based. However, occasional travel to client sites will be required. Over time, as some non-key accounts develop into key accounts, the position is expected to transition into a more field-based role – anticipated within 18 to 24 months.
Responsibilities:
* Build and maintain strong relationships with non-key accounts to ensure client satisfaction and loyalty.
* Act as the primary point of contact for client queries, ensuring issues are resolved efficiently and professionally.
* Provide accurate sales forecasting, including timelines and likelihood of success.
* Work collaboratively with internal teams to develop and implement strategies for account growth.
* Monitor account performance and produce regular performance reports for management.
* Identify new business opportunities within existing accounts to broaden service offering.
* Maintain compliance with company policies and procedures.
* Apply strong technical knowledge and collaborate effectively with internal and external stakeholders.
What we need:
* Proven experience in an Account Manager or similar business development role, preferably within the process instrumentation or industrial sector.
* Strong understanding of industry technologies and solutions used in complex project delivery.
* A self-starter with a positive, results-driven attitude and commitment to maintaining high standards.
* Excellent communication and interpersonal skills.
* Ability to build trusted client relationships and work collaboratively with colleagues.
* Strong analytical and problem-solving abilities, with a calm approach under pressure.
* Highly organised with strong attention to detail.
* Capable of working independently and as part of a team.
* Ideally HNC-qualified (or higher) in an engineering or process-related discipline.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering and Sales
* Industries
Automation Machinery Manufacturing
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