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Customer Service Team Leader – Healthcare, West Midlands
Client:
Sensible Staffing
Location:
West Midlands, United Kingdom
Job Category:
-
EU work permit required:
Yes
Job Reference:
85f570499d97
Job Views:
4
Posted:
29.04.2025
Expiry Date:
13.06.2025
Job Description:
I am currently looking to recruit a Patient Care Team Leader to work at a Pharmaceutical homecare company based in Tamworth.
The Patient Care Team provides an initial response to all patient and Trust enquiries about the homecare service. They are required to coordinate the receipt of prescriptions from prescribers with the delivery of the dispensed prescriptions to patients. All deliveries must be scheduled to ensure that patients never run out of medication or have excess stock.
You will be responsible for managing and developing the performance and progression of the Administration/Care Coordinators, ensuring they deliver an efficient, patient-focused service while fostering a developmental environment.
You will lead the administration team to ensure accurate and continuously improving delivery of homecare medication to patients.
Applicants must have previous supervisory or team leader experience within a healthcare setting and demonstrate strong leadership skills.
This is a full-time position, working 37.5 hours per week, Monday to Friday.
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