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IT Support Engineer Vacancy - Middleton, North Manchester - Up to £28,000 plus profit share This is an office based role with some travel required across the North West and North Wales.
JW Lees have an exciting opportunity for a IT
Support Engineer to join our IT Team based at the JW Lees Brewery in Middleton,
supporting with everything tech and IT within our support office and managed
estate.
What we
offer our IT Support Engineers:
* Private medical with BUPA
* 30% discount
on food and drink across our pubs and inns for you and friends and family
* Discounted
stays in our hotels and inns
* Annual profit
share, ensuring you share in the success of the company
* Wellbeing
support with our Employee Assistant Programme
* Great
opportunities to grow in your role and progress your career
IT
Support Engineer Role Specification:
* Experience in understanding business needs in relation to IT.
* Support and management of the organisation’s user-based IT
environment, both hardware and software.
* The operation of the IT Support Desk ensuring correct pathway to IT
services.
* Support, management and maintenance of the organisations IT
infrastructure and remote management of all sites IT installation
* Liaison with 3rd party suppliers and service providers ensuring
service levels are maintained.
* Advising users of best use of IT facilities
* Adherence to security best practices to ensure the security of the
organisation’s data and property
IT
Support Engineer Person Specification:
* Relevant experience in IT, supporting desktop
computing and its associated environments.
* A proven understanding of the need for customer
service, providing exemplary response and ownership of issues raised throughout
the lifecycle of an incident or problem.
* Requires a sound applied and theoretical knowledge
of Microsoft operating systems.
* A good working knowledge of Microsoft Active
Directory.
* A good working knowledge of server technologies
VMWare, Exchange and SQL.
* Sound working knowledge of TCP/IP and internet
technologies.
* Highly motivated self-starter, able to work on own
initiative.
* A full driving license and ability to use own car
for business purposes.
* Previous experience of IT in a retail or
hospitality environment & an understanding of the Data Protection Act and
PCIDSS would be highly desirable.
* A full driving
license and ability to use own car for business purposes
About JW Lees
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart ofeverything we do:
Proud - Savvy - Honest - Passionate - Personal - Together
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