We are looking for a delivery-focused, results-oriented individual who thrives in a collaborative, team-focused culture. You will work closely with engineering teams, internal stakeholders, and vendors to lead the development, optimisation, and support of integration solutions that underpin Thames Water’s digital transformation journey.
We are seeking a MuleSoft Technical Lead to own and deliver enterprise integration capabilities across Thames Water. You will play a key role in building scalable, secure, and reusable APIs and integration patterns using MuleSoft AnyPoint and SAP Integration Suite. This role is central to driving operational excellence, supporting data strategy, and ensuring the stability and evolution of our integration platforms.
As a hands-on leader, you will guide technical decisions, manage integration backlogs, and ensure platform governance while mentoring team members and promoting DevOps best practices.
What you’ll do as a MuleSoft Technical Lead:
Integration Development & Platform Engineering:
1. Lead the design, development, testing, and deployment of high-quality APIs and integration solutions using MuleSoft and related tools.
2. Translate business requirements into robust, scalable integration architectures aligned with enterprise standards.
3. Design and implement reusable integration patterns and components to drive delivery efficiency.
4. Deliver end-to-end integrations between cloud/on-prem systems, ensuring functional and non-functional requirements are met.
5. Define and manage development roadmaps, sprint backlogs, and continuous delivery pipelines.
Integration Platform Support & DevOps:
6. Own the stability and resilience of the MuleSoft integration platform and associated DevOps toolchains.
7. Manage platform upgrades, versioning, and deployments across development, test, and production environments.
8. Troubleshoot and resolve complex integration issues in collaboration with support and infrastructure teams.
9. Monitor system health and performance, implementing operational KPIs and alerting mechanisms.
10. Support robust service transitions by documenting solutions and engaging BAU operations teams.
Collaboration & Stakeholder Engagement:
11. Engage with technical and non-technical stakeholders to capture requirements, define solutions, and align priorities.
12. Collaborate with architects, engineers, product owners, and vendors across multiple delivery streams.
13. Act as product owner for integration components—managing requirements, backlog, prioritisation, and delivery status.
14. Lead regular DevOps ceremonies, including sprint planning, reviews, and retrospectives.
Governance, Quality & Continuous Improvement:
15. Define and enforce integration best practices, coding standards, and security policies.
16. Perform peer code reviews and provide guidance on continuous improvement opportunities.
17. Champion API governance and standardisation across integration projects.
18. Continuously improve tooling, delivery processes, and platform maturity.
19. Contribute to the evolution of Thames Water’s API-led integration strategy.
Leadership, Mentoring & Knowledge Sharing:
20. Lead and mentor a team of engineers, supporting their technical growth and delivery excellence.
21. Provide knowledge transfer and training to colleagues on integration technologies and practices.
22. Encourage innovation and foster a culture of learning and collaboration within the team.
Base location – Hybrid – Clearwater Court, Reading
Working pattern – 36 hours Monday to Friday
What you should bring to the role:
Essential Experience:
23. Experience in integration and hands-on MuleSoft development and deployment.
24. Strong experience in JavaScript, RAML, REST, SOAP, Maven, and CI/CD tools (Azure DevOps, Git).
25. In-depth knowledge of MuleSoft components, connectors, and best practices.
26. Proven track record in leading the full lifecycle of API and integration development.
27. Hands-on experience designing reusable APIs and implementing integration design patterns.
28. Familiarity with performance tuning, version control, monitoring, and error handling in integration systems.
29. Strong understanding of security principles in APIs and data transfer.
30. Experience working in a DevOps and Agile environment, supporting continuous delivery.
31. Ability to translate technical concepts to non-technical stakeholders and vice versa.
32. Demonstrable experience managing production incidents and maintaining platform stability.
33. Comfortable mentoring developers and reviewing technical solutions to ensure alignment with standards.
Essential Technical Skills & Qualifications:
34. MuleSoft Certified Developer or MuleSoft Certified Integration Architect.
35. Proficient in Anypoint Studio, MUnit, Azure DevOps, and version control tools.
36. Strong knowledge of integration development lifecycle and automation tools.
37. Proven experience of managing complex integration environments and processes.
Desirable Experience:
38. Prior experience with SAP Integration Suite or other enterprise integration platforms.
39. Experience working within water, utilities, or regulated industries.
40. Demonstrated continuous improvement using Agile and DevOps methodologies.
Desirable Technical Skills & Qualifications:
41. Broader knowledge of cloud-based integration technologies and containerised environments.
42. Awareness of API management strategies and frameworks.
What’s in it for you?
43. Competitive salary up to £80,000 per annum, depending on experience.
44. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays).
45. Performance-related pay plan directly linked to both company and individual performance measures and targets.
46. Generous Pension Scheme through AON.
47. Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.