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Must be available to work afternoons and evenings
Must be available to cover sick and/or annual leave
Penrith Medical Centre
IPN Medical Centres support the Australian community, operating over 150 Practices across the country and providing over 10 million patient consultations each year. IPN forms part of Sonic Healthcare, a leading global healthcare company headquartered in Australia.
About the role
IPN's Receptionists provide a high standard of customer service and administration to patients and Doctors. Supporting the successful running of the centre the role includes:
* Greeting patients, answering telephone calls, patient triage and booking patient appointments
* Document scanning and email management
* Patient billing and payment collection
* Working as part of a team supporting the Practice Manager
Skills & experience
* Medical receptionist experience (preferred)
* Strong proficiency in, or ability to quickly pick up document scanning processes
* Ability to develop quality working relationships and work in a busy team environment
* Exceptional customer service, data entry and communication skills
* Proven multi-tasking, problem solving and time management skills
* Experience using Best Practice or other practice management software (highly desirable but not essential)
* A high proficiency in scanning, allocating and emailing essential
* Career-progression opportunities
* Flexible working arrangements
* Experienced teams and a safe environment
How to apply
Select 'Apply for this job" to submit your application.
We are connected, innovative, passionate and sincere, and our mission is to provide an excellent clinical and operational service. We encourage an environment where each team member is able to do their best, making a difference to the patients they care for. We encourage innovation and constantly seek to improve what we do. We are an equal opportunity employer and welcome diversity in the workplace.
Job application questions
Your application will include the following questions:
* How many years' experience do you have as a receptionist?
* Do you have data entry experience?
* Which of the following medical practice management software do you have experience with?
* Do you have experience in administration?
* Do you have customer service experience?
* Which of the following statements best describes your right to work in Australia?
IPN is the premium operator of medical centres in Australia and offers professional healthcare consultations to over 10 million Australians each year. We manage over 220 modern, multidisciplinary medical centres throughout Australia. Each of our centres offers a service based on a commitment to our patients and a belief in trust and honesty.
Source: This is an extract from the company's own website.
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