Seasonal Night Porter - Perle Hotels
Location: The Bosville, Marmalade and Bracken Hide Hotels in Portree, The Isle of Skye
Salary: £13.50 (+ £1.00 as a housing allowance if you do not require subsidised staff accommodation) + tips & benefits
The Opportunity
Are you a reliable, proactive, and customer-focused individual who thrives working nights? At Perle Hotels our Night Porters ensure that guests feel safe, welcomed, and supported throughout the night. You'll be the hotel's on-site presence after hours, handling late check-ins, early check-outs, security, and a variety of operational tasks to keep the hotel running smoothly.
About the Hotels
Together, The Bosville, Marmalade and The Bracken Hide offer three distinct four-star experiences in and around Portree. From the boutique charm and harbour views of The Bosville, to the design-led elegance of Marmalade set within mature gardens, and the wilderness escape of The Bracken Hide with its Scandi-style cabins and expansive grounds, each hotel has its own character and style. Across all three properties, guests enjoy warm Highland hospitality, contemporary interiors and destination dining that celebrates Skye's land and sea. From freshly landed seafood and prime Scottish meats, to locally foraged ingredients, which are complemented by inviting bars and relaxing spaces to unwind.
Key Responsibilities
Act as the hotel's first line of security, monitoring entrances, guest activity, and safety throughout the night.
Manage late check-ins and early check-outs with a friendly, professional approach.
Prepare continental or takeaway breakfasts and ensure guest requests are fulfilled.
Maintain cleanliness and presentation of public areas, including lobby, hallways, and restrooms.
Answer phone calls promptly and professionally, handling guest enquiries or passing messages to the relevant departments.
Provide basic bartending services to in-house guests as required.
Support other hotel departments with ad hoc tasks to ensure seamless guest experiences.
Respond quickly and appropriately to any emergencies or guest concerns during the night shift.
What We're Looking For
Previous experience in hospitality, customer service, or security preferred but not essential.
A responsible, reliable, and trustworthy individual.
Excellent communication and interpersonal skills.
Ability to work independently and make decisions confidently.
Physically fit and able to perform the demands of the role, including standing and moving for extended periods.
Flexible and able to work night shifts, weekends, and holidays.
A friendly, guest-focused attitude with a commitment to safety and service.
Salary & Benefits
* An hourly rate of £13.50
* £1.00 housing allowance for those NOT requiring accommodation.
* Share of tips & service charge
* 28 days annual leave.
* Subsidised staff accommodation available (in certain locations).
* Company pension scheme.
* Complimentary 24 hours Skye gym membership.
* Employee Assistance Programme & cycle to work scheme.
* Staff discounts across Perle Hotels' rooms, dining, and spa.
* Friends & family discounted hotel rates across the group.
* "Refer a Friend" bonus scheme.