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As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business.
As a Duty Manager, you will work as a Retail Assistant and receive a £2 per hour supplement for managing shifts.
Key responsibilities include:
* Deliver great availability for customers.
* Drive sales by promoting offers and savings.
* Complete actions set by your line manager.
* Support and collaborate with the Talking Shop Rep.
* Foster an inclusive culture.
* Share knowledge to upskill the team.
Doing the right processes and doing them right:
* Follow up on actions from daily floor walks.
* Provide excellent service in-store and doorstep.
* Adhere to cash handling and security policies.
* Implement “One Best Way” digital processes.
Leadership:
Lead by example to motivate your team:
* Be approachable and customer-focused.
* Respect colleagues.
* Work enthusiastically together.
* Act to reduce waste.
* Be considerate of the business and team members.
Required skills & experience:
* Retail management or supervisory experience preferred but not essential.
* Effective communication skills.
* Ability to plan and organize shifts.
* Provide constructive feedback.
* Lead by being hands-on when on shift.
What We Offer:
* 15% discount at Iceland and The Food Warehouse.
* 28 days holiday (including Bank Holidays).
* Christmas vouchers, increasing with service length.
* Refer a Friend scheme.
* Christmas savings schemes.
* Long service awards.
* Healthcare plan options.
* Grocery Aid support.
* Career development opportunities.
* Inclusive work environment.
Apply now to join the team and start your Iceland story!
Additional Information:
The role involves closing the store 5 nights a week, with 9pm finishes. Shift start times are 12/1pm. You will oversee approximately 10 people from 5pm onwards and receive an extra £2/hour during this period.
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