Contract Coordinator - 9 Month Fixed Term Contract Birmingham - Full Time
We are looking for a proactive and detail-oriented Contract Administrator to join our Mitie team on a 9-month fixed-term basis. This is a dynamic, client-facing role where you will play a key part in supporting the delivery of facilities management services across a varied portfolio.
Responsibilities
* Creating and maintaining daily, weekly, and monthly reports in line with client requirements
* Managing client inboxes and responding in a prompt and professional manner
* Supporting planned preventative maintenance (PPM) and remedial works with the Scheduler and Administration teams
* Coordinating out-of-hours access for reactive and quoted works
* Leading weekly client calls to review quoted and reactive activities
* Handling financial queries, raising purchase orders, and supporting invoicing processes
* Overseeing store refit and refurbishment activities as directed by the client
* Managing CAFM tasks including asset updates, onboarding new buildings, and coordinating asset collections
* Carrying out other ad hoc duties as required by the Account Manager
Qualifications
* Prior experience in the facilities management industry, with knowledge of hard services in a coordination or site support role
* Flexible and adaptable approach to work
* Strong time management and prioritisation skills
* Excellent relationship-building and communication abilities
* A self-starter with initiative and a collaborative mindset
* High attention to detail and accuracy
* Customer-focused with a commitment to delivering high-quality service
* Confidence in suggesting improvements to enhance team efficiency
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