We are seeking a motivated and results-driven Customer Assurance After-Sales Agent to join our expanding team. This role focuses on engaging customers who have recently purchased finance, offering them valuable aftersales protection products including warranty, breakdown cover, and GAP insurance.
Working from a warm lead dialler system, you will contact customers directly referred from our inhouse finance, meaning no cold calling, just high-quality leads ready to convert.
What We Offer
* Competitive basic salary of £26,000 - £30,000 depending on experience.
* Uncapped commission, with realistic earnings of £60,000+.
* Warm, qualified leads-no cold calling.
* Full training on products, systems, and compliance.
* Supportive team environment with opportunities for growth and progression.
Key Responsibilities
1. Contact warm leads via our automated dialler to discuss aftersales protection options.
2. Professionally promote and sell warranty, breakdown, and GAP insurance products.
3. Conduct thorough customer needs assessments to complete a product presentation and pitch.
4. Achieve and exceed sales targets, revenue goals, and productivity KPIs.
5. Provide exceptional customer assurance, ensuring compliance and clarity throughout the customer journey.
6. Maintain accurate records and adhere to ...