Customer Service Executive – £28,500 | Hybrid Location: South Manchester, Sale/Trafford (Hybrid: 3 days office / 2 days home) Salary: £28,500 per annum Hours: Monday to Friday, Full-time Are you a people person with a passion for delivering exceptional customer service? Do you enjoy solving problems, building relationships, and working as part of a supportive team? If so, we want to hear from you! We’re looking for a Customer Service Executive to join our growing team in South Manchester, Sale/Trafford. This is a hybrid role, offering the perfect balance of collaboration and flexibility — with 3 days in the office and 2 days working from home each week. What you’ll be doing: * Providing outstanding customer support via phone, email, and live chat * Resolving customer queries efficiently and professionally * Building positive relationships with clients and internal teams * Maintaining accurate records using our CRM system * Helping to improve processes and contribute to a great customer journey What we’re looking for: * Previous experience in a phone based customer service role * Excellent communication and problem-solving skills * A friendly, positive attitude and team spirit * Strong attention to detail and a proactive approach What’s in it for you: * Competitive salary of £28,500 * Hybrid working model (3 days office / 2 days home) * Friendly, collaborative work culture * Opportunities for progression and professional development * Modern office in Sale/Trafford, Greater Manchester, with great transport links If you're ready to take the next step in your customer service career, apply today and become a valued part of our growing team