We’re looking for an experienced, people‑focused Service Coordinator to lead transport operations at our Ballymena offices
This is a hands‑on leadership role, managing a team of 8- 15 drivers, ensuring full compliance with transport and waste legislation, and delivering a safe, reliable, customer‑focused service in a fast‑paced environment.
Working pattern:
Monday – Friday | 10:00 – 19:00 (45 hrs per week)
On‑call: Alternate weekends
What you’ll be responsible for:
* Leading Health & Safety and promoting a strong safety‑first culture
* Ensuring compliance with transport, waste and H&S legislation
* Planning and optimising routes, resources, and driver schedules
* Managing KPIs, performance data, payroll, overtime and WTD compliance
* Working closely with Fleet, Operations, Customer Service & Commercial teams
* Recruiting, developing and engaging operational teams
* Delivering excellent customer service across installs, repairs and removals
About you:
* Proven experience in transport, logistics or operational leadership
* Strong working knowledge of transport legislation and compliance
* Confident people manager who can motivate and hold teams accountable
* Data‑driven with strong organisational and IT skills (Excel, Word, PowerPoint)
* Calm, proactive problem solver in a fast‑moving environment
Desirable:
* International CPC (Transport Manager) or willingness to obtain
* IOSH qualification
* LGV and/or ADR licence
What we offer:
* A competitive salary (DOE)
* Annual pay review
* 5 weeks’ holiday
* Life insurance
* Contributory pension scheme
* Cycle to Work scheme
* SteriCares employee support fund
* Learning & development through the Stericycle Learning Journey
* Flu & eye test vouchers — plus more
If you’re a strong transport leader who thrives in a people‑focused, safety‑led operation, we’d love to hear from you.