Job summary
Oak House provides specialist inpatient rehabilitation and recovery services for adults with complex and enduring mental health needs. Our dedicated multidisciplinary team is committed to delivering high quality care and ensuring every patient has a positive and supportive experience during their stay.
We are looking for an organised and motivated individual to join us as a Senior Medical Secretary. In this role, you will provide essential secretarial support to our Consultant Psychiatrist and administrative support to the wider team, helping to ensure the smooth and effective running of the ward.
This is a part time post working 18.75 hours per week. Weekdays only between likely Thursdays). Other working days negotiable subject to the operational needs of the service.
What we offer
* A welcoming and supportive team environment
* Access to comprehensive training and educational courses
* Opportunities for long term career development and continual professional growth
If you would like to discuss the role informally, please contact the Recruiting Manager using the details provided at the top right-hand side of the advert.
Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. If you are employed on an acceptable time limited visa, there is no guarantee of sponsorship at point of expiry.
Main duties of the job
Accurately documenting on patient records on behalf of ward consultant.
Regular use of IT clinical applications such as patient notes.
Managing and arranging consultant and other team members diaries to book appointments.
Documenting, uploading and filing to patient records in a timely manner.
Taking minutes at MDT meetings, patient reviews, and team meetings as required.
Liaising with other professionals and external agencies via all communication mediums in a professional manner.
Supporting the team to complete audits and collate data to provide operational evidence and support quality improvement, including keeping records of referrals, admissions, discharges and outcome measures.
Supporting the MDT to adhere to the administrative requirements of the Mental Health Act 1983, by helping to ensure reports and other documentation is completed when required and filed correctly.
To cover the duties of the ward clerk when required.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500 of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
* 27 days leave plus bank holidays, increasing up to 33 days with long service
* Generous NHS pension and enhanced pay when you work unsocial hours
* Flexible and agile working opportunities
* Great maternity, paternity, and adoption support
* Wide range of supportive staff networks
* Health and wellbeing opportunities
If you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Details
Date posted
20 February 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year Pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
C
Job locations
Oak House
45 Barton Road
Hereford
HR4 0AY
Job description
Job responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Job description
Job responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Experience
Essential
* Minimum of 3 years Administrative / Secretarial experience
* Minute taking experience
* Supervision/management of staff
Desirable
* Previous relevant experience in an NHS environment.
Skills & Abilities
Essential
* Experienced audio typist
* Ability to communicate clearly and effectively in English in both verbal and written formats
* Good level of literacy and numeracy
* Good organisational skills
* Ability to prioritise workload and work effectively and efficiently unsupervised
* Advanced IT skills
* Ability to use own initiative
Qualifications
Essential
* Relevant Level 3 Medical Secretary qualification (e.g. AMSPAR Medical Terminology)
* OCR / RSA 3 or equivalent in Text / Word Processing
* GCSE (Grade A-C) or equivalent in English Language
* I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Additional Criteria
Essential
* Ability to meet the travel requirements of the role.
* I understand the Trust will not provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.
Knowledge
Essential
* Knowledge of a full range of administrative/secretarial procedures
* Extensive knowledge of Microsoft Office: Word/Excel/ Outlook
* Experienced in the use of Medical Terminology
* Understanding of the Data Protection Act and NHS Code of Confidentiality
Person Specification
Experience
Essential
* Minimum of 3 years Administrative / Secretarial experience
* Minute taking experience
* Supervision/management of staff
Desirable
* Previous relevant experience in an NHS environment.
Skills & Abilities
Essential
* Experienced audio typist
* Ability to communicate clearly and effectively in English in both verbal and written formats
* Good level of literacy and numeracy
* Good organisational skills
* Ability to prioritise workload and work effectively and efficiently unsupervised
* Advanced IT skills
* Ability to use own initiative
Qualifications
Essential
* Relevant Level 3 Medical Secretary qualification (e.g. AMSPAR Medical Terminology)
* OCR / RSA 3 or equivalent in Text / Word Processing
* GCSE (Grade A-C) or equivalent in English Language
* I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Additional Criteria
Essential
* Ability to meet the travel requirements of the role.
* I understand the Trust will not provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.
Knowledge
Essential
* Knowledge of a full range of administrative/secretarial procedures
* Extensive knowledge of Microsoft Office: Word/Excel/ Outlook
* Experienced in the use of Medical Terminology
* Understanding of the Data Protection Act and NHS Code of Confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
Oak House
45 Barton Road
Hereford
HR4 0AY
Employer's website
(Opens in a new tab)
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Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
Oak House
45 Barton Road
Hereford
HR4 0AY
Employer's website
(Opens in a new tab)
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