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Managing Director at Progress Packaging Limited & Bundle Packaging Limited/ Volunteer
Sales Administrator (Internal)- Office based HD8 8JQ
ABOUT US:
Everybody is welcome.
Progress Packaging Limited is for everyone. We believe in an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission.
Progress is an equal opportunities employer. We do not discriminate on the basis of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We commit to a focused and sustained action to dismantle racist systems, policies, practices, and ideologies within ourselves and our networks. We have zero tolerance for intolerance.
We are striving to create a culture plus over a culture fit. And we look forward to welcoming you.
ABOUT THE ROLE:
This role is office based and is concerned with the administration and handling of our sales. Working as part of the sales team, this will involve the implementation of our paperwork systems in the generation and development of quotes and orders, from the initial contact through to delivery and the handing over to accounts at invoicing stage.
-Communication by telephone and in written (electronic) format will be required to both customers and suppliers in order to accurately build specifications and produce documents that both define the product and protect the company in its dealings.
-Sales function will be divided into teams, where an account manager will
deal with business development and early stages of the enquiry.
-You will look to take the management of this project through at the earliest stage from quote to completion.
-Good communication will be needed between both parties in order to ensure workflow.
-Responsible for the efficient handling of sales orders from point of order.Producing all further documents and paperwork and dealing directly with both the supplier and client with regard to any questions that may be raised once an order has been placed.Sending correct documents to both suppliers and clients and making sure all documents that require a signature are signed.
-Raising Purchase Orders and subsequently following the process and procedures that have been implemented through ISO.
-Requesting Templates from Suppliers and Artwork from Clients.Responsible for acquiring the correct information from the client with regard to deliveries and sending correct delivery notes to the supplier with contact details.
-Supporting the team with general office duties such as handling incoming phone calls, collating samples, updating spreadsheets and databases, booking couriers and sending out customer surveys.
To assist in any matter relating to our ISO certification and to work to the system that this requires
As a team member in the company, we also expect you to help assist and drive social and environmental impact. Driving such impact could include the below but we discussed particularly the role of Community and Charity Liaison.
-Advocating the value of social and environmental impact within our team and to our customers and suppliers (e.g. championing sustainability)
-Championing where possible, responsible and sustainable materials as well as production and delivery choices for our customers.
-Seeking and delivering of work which not only delivers commercial value but increases the social and environmental impact that we make for our clients / customers.
-Looking for new opportunities that our business can help drive social and environmental change, e.g. charity partnerships, volunteering, carbon offsetting etc.
-Meeting with the team at agreed intervals to review what personal initiatives workers could be doing in and outside of work that can help drive social and environmental impact.
ESSENTIALS:
Attention to detail, strong organisational skills.
Open minded to change and development
Proficient Microsoft 365 office experience. (Word & Excel, PowerPoint)
Initiative and ability to think on your feet.
Good telephone manner.
Ability to work well with others.
Must be able to adapt to existing system processes.
DESIRABLES:
Experience in a customer facing role.
Experience working across different functions/departments.
Understanding of packaging or printing industry
Understanding of artwork/design.
Experience working with CRM systems, in particular Salesforce/Trello
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Design Services
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