Are you passionate about supporting people who have experienced complex challenges in life to thrive? Are you caring, compassionate and resilient? Do you have experience of supporting people to sustain housing and tenancies? Would you enjoy being a part of a dynamic and diverse team?We have an exciting opportunity for someone who is eager to enable clients with complex needs to move towards recovery. As a Support Worker in our High Support Accommodation Service, you will work in a psychologically and trauma informed way, be values led and looking to grow both personally and professionally.
Main duties of the job
The aim of a Support Worker is to deliver person-centred support to clients who are on a journey to recovery and who live in our High Support Accommodation
About us
Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.
Details
Date posted
11 September 2025
Other
£26,056 a year
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
SEC1137934
Job locations
Homefield Court, St George
Bristol
BS5 8HP
Job responsibilities
Holding a caseload of complex clients who you meet 1:1 at least weeklyDeveloping and facilitating groups and activities for clientsDeveloping support plans and working creatively with clientsMaintaining detailed case notesHelping clients to develop new skills and independenceHelping clients to manage income and reduce debtResponding to incidents and ensuring accurate reportingPromoting the safety and wellbeing of clientsSupporting the housing team to effectively manage the buildingChampioning hope and courage
Job responsibilities
Holding a caseload of complex clients who you meet 1:1 at least weeklyDeveloping and facilitating groups and activities for clientsDeveloping support plans and working creatively with clientsMaintaining detailed case notesHelping clients to develop new skills and independenceHelping clients to manage income and reduce debtResponding to incidents and ensuring accurate reportingPromoting the safety and wellbeing of clientsSupporting the housing team to effectively manage the buildingChampioning hope and courage
Person Specification
Experience
* A minimum of one years experience of working with people with mental health needs
* Experience of supporting people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency, rough sleeping)
* Experience of assessing/managing risk and/or support planning
* experience of working within a housing and support agency
* experience of mental health issues and/or services, either as a user, carer or supporter.
Job summary
Are you passionate about supporting people who have experienced complex challenges in life to thrive? Are you caring, compassionate and resilient? Do you have experience of supporting people to sustain housing and tenancies? Would you enjoy being a part of a dynamic and diverse team?We have an exciting opportunity for someone who is eager to enable clients with complex needs to move towards recovery. As a Support Worker in our High Support Accommodation Service, you will work in a psychologically and trauma informed way, be values led and looking to grow both personally and professionally.
Main duties of the job
The aim of a Support Worker is to deliver person-centred support to clients who are on a journey to recovery and who live in our High Support Accommodation
About us
Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.
Details
Date posted
11 September 2025
Pay scheme
Other
Salary
£26,056 a year
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
SEC1137934
Job locations
Homefield Court, St George
Bristol
BS5 8HP
Job description
Job responsibilities
Holding a caseload of complex clients who you meet 1:1 at least weeklyDeveloping and facilitating groups and activities for clientsDeveloping support plans and working creatively with clientsMaintaining detailed case notesHelping clients to develop new skills and independenceHelping clients to manage income and reduce debtResponding to incidents and ensuring accurate reportingPromoting the safety and wellbeing of clientsSupporting the housing team to effectively manage the buildingChampioning hope and courage
Job description
Job responsibilities
Holding a caseload of complex clients who you meet 1:1 at least weeklyDeveloping and facilitating groups and activities for clientsDeveloping support plans and working creatively with clientsMaintaining detailed case notesHelping clients to develop new skills and independenceHelping clients to manage income and reduce debtResponding to incidents and ensuring accurate reportingPromoting the safety and wellbeing of clientsSupporting the housing team to effectively manage the buildingChampioning hope and courage
Person Specification
Experience
Essential
* A minimum of one years experience of working with people with mental health needs
* Experience of supporting people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency, rough sleeping)
* Experience of assessing/managing risk and/or support planning
Desirable
* experience of working within a housing and support agency
* experience of mental health issues and/or services, either as a user, carer or supporter.
Person Specification
Experience
Essential
* A minimum of one years experience of working with people with mental health needs
* Experience of supporting people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency, rough sleeping)
* Experience of assessing/managing risk and/or support planning
Desirable
* experience of working within a housing and support agency
* experience of mental health issues and/or services, either as a user, carer or supporter.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Second Step
Address
Homefield Court, St George
Bristol
BS5 8HP
Employer's website
https://www.second-step.co.uk/ (Opens in a new tab)
Employer details
Employer name
Second Step
Address
Homefield Court, St George
Bristol
BS5 8HP
Employer's website
https://www.second-step.co.uk/ (Opens in a new tab)
#J-18808-Ljbffr