Overview
The salary for this role is £12.40 per hour. The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn't happen without the energy, warmth and dedication of our store teams. As a Christmas Customer Assistant, you'll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that leads to a happily ever after and keeps them coming back all year round.
This role is a great opportunity whether you're just starting your career or have retail or customer service experience and want a fresh challenge. If you love helping people and making their day, this is the job for you. While this is a temporary contract, there may be potential for a permanent role later depending on opportunities in your local area.
About the role
You will work in a Boots store and report to the Assistant or Store Manager. Your responsibilities will include:
* Customer Interaction: You'll offer thoughtful advice, recommend products and highlight our offers to ensure everyone has an enjoyable shopping experience.
* Till Operation: You’ll assist with purchases at the counter or self-checkout, bringing energy and efficiency to every transaction.
* Stock Management: Keep shelves full so customers can find what they need during the busy season.
* Store Presentation: Ensure areas look their best at all times.
* Online order support: You may assist with deliveries, picking, and packing for online orders as needed.
What you’ll need to have
Full training is provided, but these are the essential skills or experience needed to succeed:
* Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day.
* Customer Service Skills: Comfortable approaching customers and providing a personalised experience.
* Operations Ready: Ability to balance customer care with daily shopfloor and operational tasks.
* Tech-Savvy: Ability to learn and use new technology, including handheld devices, tills and self-checkouts.
* Team Player: Collaborative mindset to help the team meet store goals.
* Physical Stamina: Able to stand, walk, lift and stay active during shifts.
* Brand Ambassador: Enthusiasm for Boots ethos, products and services.
Desirable experience (not essential)
* Experience in a retail or customer-facing environment
* Familiar with Boots products and services to help customers
Career development
There are opportunities to continue your career with us, whether you progress within retail or pharmacy, move into store leadership, or join our Support Office. Check out success stories here.
Our benefits
* Generous employee discounts
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
* Maternity/Paternity/Adoption gift card
We offer a range of additional benefits; find out more at boots.jobs/rewards. Exclusions may apply. Please note that salary estimates on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
We foster a working environment where consideration and inclusivity help everyone be themselves and reach their full potential. We are an equal opportunity employer and value diversity and inclusion for all colleagues.
What’s next
If you’re ready to make someone’s day and make a difference, apply now. If your application is successful, we will contact you to attend an in-person interview within the next 14 days. If you require additional support during the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Need To Know
We are recruiting Christmas Customer Advisors for our Haverfordwest store. Candidates to start from 02/11/2025 onwards. Shifts available between 6.00am and 20.00, may include weekends.
Available shift patterns:
16.00-20.00, 8.00-12.00, 12.00-16.00
Please note that the advert may close once we have met our requirements.
Job Details
Business Area: Retail
Function: Christmas
Hours per week: 4
Location: Haverfordwest, Pembrokeshire, UK (Withybush Retail Park)
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